Golden Casino Review About Golden Casino is one of the newest faces on the online gambling scene. Owned by Hambledon N.V., Golden Casino is managed and operated by a an accredited staff with several years experience in the land-based and online casino gambling industries. Golden Casino is licensed and regulated by the Curacao Gaming Commission, which is the premier online gaming regulator of self governing Netherlands Antilles - part of the Kingdom of Netherlands. Located off of the the coast of Venezuela, Curacao is the largest and most populous island in the Lesser Antilles chain. Gaming servers and company operations are located here, and are physically protected and overseen on a 24 hour basis. Security is the main issue of concern at Golden Casino, which back-end operations ensures by using Secure Socket Layer 3.0 technology and 128-bit encryption on all stored player data and transactions with the casino cashier. Golden Casino itself may be a young entity; However, the experience of their managerial team is a major plus for gaming here. Casino Software One of the most up-and-coming, innovative casino software developers - Vegas Technology - powers the games at the Golden Casino. Formerly known as Odds On, Vegas Technology gives a new face and name to its longstanding predecessor. Odds On has been around since the dawn of the gaming industry - first starting off as an eCash processor, for which they were instrumental in introducing innovative technology and security protocols. They later blossomed into an in-house graphics developer and game designer, and have since been powering several well-known and respected online casinos - Golden Casino being one of them. Vegas Technology was created after a major upgrade to the Odds On gambling platform, and in a very short time has already garnered several official awards, including "Top Casino Software" in 2005. Accessing the gaming platform is a simple process, and can be done by first downloading the free software directly from the Golden Casino website or from a CD, which can be obtained by contacting customer support. As of yet, there are no links on their website for accessing a no-download, Flash version of their software, although the Frequently Asked Questions section refers to a Golden Casino Flash version (We suggest players contact customer support if interested in gambling with their Flash software). The downloadable version is compatible with Windows XP/2000/NT/98/95, and is accompanied by an installation wizard and tutorial, which facilitates the download and sign-up process. All downloads are guaranteed safe from malware and spyware. Bonuses & Promotions Golden Casino starts all new players off with a Welcome Bonus. 100% up to $555 Free is being offered currently, and in our opinion, is one of the best single deposit bonuses being offered right now. The wager requirement is only 10x the amount of the bonus plus initial deposit, and is monitored and automatically tabulated by a bonus account that players can view while logged into their account by clicking on the word "Bonus", located under one's account balance. There are several game limitations for meeting the wager requirement (players can essentially only play slots and keno), and Golden Casino advises players to avoid playing non-eligible games with real money before the play-through is met. Players can withdraw funds at any time, but should be advised that doing so before meeting the wager requirement will result in voided bonus money. In addition to comp points for all players who make real money wagers, Golden Casino offers an invitation-only VIP Program, which means that players who bet with real money on a repeated basis, will be invited to join. If you feel as if you are entitled to join and have not been asked as of yet, contact customer support, who will consider your request. There are several VIP levels, which each member will be assigned to depending on the volume of gambling one participates in. Several bonuses are available for VIP members, including 25% bonuses every Monday, 50% bonuses every Wednesday, and 100% bonuses every Friday up to $250 Free. 15% wire transfer bonuses and weekly surprise bonuses are also available. Games & Payouts Golden Casino offers over eighty casino games, which include a large lineup of video and reel slots, video poker machines, progressive jackpot games and all the standard table games (including European Roulette) that one would find in a Las Vegas casino. Vegas Technology software has been tested to be fair and within compliance of acceptable odds, thus placing the company in good favor with Curacao gaming authorities. In terms of payout percentages, since Golden Casino is a new site, they do not have any published as of yet. Players should inquire with customer service for payouts at this time. Hopefully, these will be published in the near future, confirming odds that are at a minimum of Las Vegas and Atlantic City standards. Online Cashier The Golden Casino Cashier uses Secure Socket Layer 3.0 firewall technology and 128-bit data encryption to process all financial transactions (deposits and withdrawals) made between players and the gaming server. All purchases are transacted in U.S. Dollars, while other currencies will be exchanged at the corresponding daily conversion rate. Accepted deposit methods are credit card, wire transfer and third party eWallets, Citadel, MyCitadel and Neteller. deposits can be made after registering and opening a real money account. Once registered and logged into the software platform, simply click the "Deposit Money" tab within the Banking and Cashier menu, select your preferred method of depositing and enter an amount of at least $20 ($50 for wire transfers, which are accompanied with bank fees). Available withdrawal methods are bank wires, bank drafts, Neteller and MyCitadel. Minimum bank drafts (checks) of $20 can be requested by emailing customer support, and can be expedited via FedEx for a flat fee of $35. Bank wires can be sent for a fee of $15 per $1,000 (up to $45 fee) and require players to at least have $100 in their Golden Casino account. Players must supply their bank name, bank address, bank account number and ABA routing number and the name on bank account (must match initial registration details), after which have been confirmed, will permit a wiring of funds (usually in five to ten days). Neteller and MyCitadel offer free, third party accounts, and are highly trusted and reputable means of storing and transferring funds online. All payments are posted from: Bestpayfinancial LTD, Dublin & Johnson, Suite C18, Basseterre, St. Kitts, DBA iFUND - Bestpayfinancial. To request a withdrawal, login into your account, enter the "Cashier" and banking section, click on "Withdraw Money" and enter a minimum amount of $20 (a max of $8,000 per week). The withdrawal request will be immediately recorded. Gaming Policies All account holders and website visitors must comply with the Terms and Conditions as imposed by Golden casino and Hambledon N.V. which serve to protect the casino against legal recourse as well as all intellectual property and software rights. Players must understand that gambling online is for entertainment purposes only and does not require the depositing of real funds. Likewise, players may not gamble with real money as a member of any organization or for any professional purposes whatsoever. It is each player's responsibility to determine the legality of online gambling in the jurisdiction which one resides, while all gamblers must be at least eighteen years of age to access the website and/or open an account. Players are required to provide personal registration details to open an account, which will be kept confidential, but may be released to third parties when required. Players are also required to provide specific information in order to receive withdrawals, as part of Golden Casinos security process. Players agree to having the casino contact them for marketing purposes (which can be unsubscribed from by simply informing customer support), as well as allowing the casino to use one's last name and first initial for promotional purposes after having received a prize from the casino. Inactive accounts for a period of 180 consecutive days warrant the forfeiture of remaining balances, while a fourteen day window is allotted for placing complaints from the time the disputed incident took place. Violation of several of these terms and conditions (some are not listed here) may warrant the closing of one's account and a seizure of winnings. All players are advised to read over the entire gaming policies of Golden Casino, which are posted at GoldenCasino.com, and are the only binding terms and conditions between the casino and player. Casino Customer Service Customer service appears to be on the ball at Golden Casino. Considering Hambledon N.V.'s experience in the online gaming industry, customer support is highly efficient, not to mention a top priority of management. Golden Casino offers multiple avenues of contact, including email, toll-free telephone support and Live Chat Support while logged into the software platform. Telephone operators can be reached by calling 1-800-980-7818 or faxing 1-800-980-7919. Awards Too new to be the recipient of any official awards or player polls (at the time of this review), much of Golden Casinos backing goes into Vegas Technology (formerly Odds On), which upon converting to their new software platform, was voted "Top New Casino Software" in 2005 as part of the online gambling industry's most high profile player poll awards.
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