Interview with Courtney Johnson of Golden Cherry

Author: Otto
Last Updated: September 4, 2014
Courtney Johnson, Brand Manager of Golden Cherry
Courtney Johnson of Golden Cherry

My name is Courtney Johnson, brand manager at Golden Cherry. I’ve worked at Golden Cherry casino for a few years and I really enjoy working here. Starting in support I began to grow with the company and as the more I learned the more I became interested in online gaming. Now I manage the entire brand and find my favorite thing to do is working on building the brand including its website, design and branding materials.

In which jurisdiction is Golden Cherry licensed? Does it offer any player protection?

Golden Cherry is registered and licensed in Curacao. There is a privacy policy as well as encryption software as well as other protections for safe gaming, transactions and information.

How long has Golden Cherry been online now? What defines this internet casino?

Golden Cherry has been online for over 2 years. Golden Cherry is defined by quality games, amazing graphics and premium customer service. 

How many games does the site offer? How would you describe the game graphics and customization features of the Rival Software? The biggest payout Golden Cherry out recently on which game was it and where was the player from?

Golden Cherry offers over 120 games including new iSlots. Rival software delivers vivid graphics with incredible design. Each game includes the latest features and an enjoyable experience. Recently a player from the US took home $61,000 playing Spy Game, one of our newer iSlots. 

Which promotional offers does Golden Cherry casino offer first time and regular players? As a first time player how do I register an account with the casino? Does the it have a VIP program?

Golden Cherry offers up to $888 for a welcome bonus. Also included is a 300% Slots Bonus up to $3,000 and special weekly bonuses redeemable for slots and tables. Registering for an account is simple. Players arriving to the Golden Cherry website can click on instant play or download where they'll need to choose either to play for free or real money and from here register for an account. After entering a few contact details players can begin playing in just a few minutes. Golden Cherry does include a VIP program.

Which deposit and withdrawal options are available to customers? What’s the maximum amount? How long does it take before a withdrawal is processed?

 Players have multiple banking options including: credit card, ECO card, Neteller, Ukash, ClickandBuy and Wire Transfer. Players can withdraw their winnings with Neteller and Wire Transfer. All withdrawals are made in installments of up to $2,500 which is the maximum for each week. Approval time for all withdrawals can take up to 10 business days. 

Which security features does Golden Cherry use to protect a customer’s private and financial information?

Golden Cherry protects player’s personal information and banking details with RSA encryption software. Golden Cherry uses the latest technology to ensure safe gaming and a great gaming experience with their random number generator. 

What is fraudulent game play? IF a customer is guilty of such game play how would Golden Cherry react?

Game play is considered fraudulent if a player uses multiple accounts, computer software, multiple people under one account or any kind of interfering in the games natural randomness or progression. If a player has been found cheating, Golden Cherry will first assess the account and its activity and if found guilty will withhold all winnings and payments. 

Is the site’s customer support available 24/7? How long does it take before the casino replies to e-mails?

Golden Cherry offers a team of support representatives that are available 24/7 by phone, email and live chat. Our reliable support team makes sure to respond to all customer emails as fast as possible from the day of receiving to the next day or two at the latest.  

Does Golden Cherry value responsible gaming?

Definitely, we offer websites and phone numbers for players to receive any additional help regarding gambling addiction. We do our best to encourage players to play within their limits and enjoy themselves.  

The RNG (Random Number Generator) of Golden Cherry is it regularly tested for fair play and by which firm?

Golden Cherry’s random number generator (RNG) has been tested and is certified and approved.

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