Grosvenor Review Rating Details

Author: Otto
2013/05/02 7:40:57 AM
Graphics and Software

Grosvenor Casino presents its clients with tried and tested industry software-big hitters such as Evolution Gaming, OpenBet, Novomatic, Virtue Fusion and Playtech. The downloadable software of the site is powered by Playtech. Each product is continuously developed independently with the goal to fully satisfy its players.

Software and Special Features

Grosvenor Casino makes use of 3D Secure that protects all your personal information. First of all you must select a password. Once you have keyed in your password it will be linked into the Verified by Visa or the MasterCard Securecode service. 

Variety of Games

Grosvenor Casino has a game library of more than 200 games. Together with its Casino, Live Casino, Poker and Mobile section Grosvenor addresses a wider audience. Players can choose from established classics such as Dolphin Treasure, Ghostbusters, Cleopatra, Deal or No Deal and many more. All the games feature fantastic 3D-graphics, real-time chat and pin-dropping audio.

The site’s Live Casino makes use of Evolution Gaming software. This software revolutionised the European live casino platform turning a niche product into a ‘must have’ for online gaming operators. It enables customers to take their virtual seats at real-time casino games streamed in TV quality video to their computers. Evolution’s live dealer Roulette, Blackjack, Baccarat and Casino Hold’Em games are as real as it gets. It offers players an interactive online experience which mimics that of a real casino.

With its new mobile site Grosvenor Casino is getting higher levels of attraction more than ever before. It is quick and easy to use and it brings the thrill of the casino straight to your iPhone, iPad and Android device. The gaming industry is focusing more and more on the mobile niche. Popular mobile games are Classic Roulette, 3 Card Poker, Blackjack and Cleopatra.

The Poker section of the site includes a bevy of promotions such as a deposit bonus, regular GUKPT tournaments and various poker games.

Sign-up Bonus

Grosvenor Casino offers its new customers a deposit bonus of 100% up to a maximum of £20. Deposits can be made in British Pounds, Euros and American Dollars. In addition to its casino bonus it also offers Poker a players a deposit bonus of 100% up to $500. 


The site’s promotional offers are structured in such a manner that it appeals to both new and current players. Its loyalty point scheme is based on boxing divisions and divided into two categories. The first is the Bantamweight and the second is the Super Heavyweight.

If you are a regular player you can expect cash bonuses, invitation to GUKPT tournaments, freerolls, special gifts, entry to live tournaments and sponsorship packages. Grosvenor Casino will also notify you about its latest promotions via its newsletter.

In for a penny and in for a pound? If so then the £1000,000 ”Power Prize Draws” is just for you. Between the 1 May and 31 August 2013 you can win your share of £1,000,000! You will receive a free entry into the last draw when you wager the first £1 on selected casino games. For every £10 wagered you will gain a further entry. Every month Grosvenor Casino will be giving away £250,000! 

The internet casino also makes provision for its VIP players, for more information on this just click on ”Become an Online VIP”.

wagering Requirements

If you accept the deposit bonus of 100% up to a maximum of £20 you will receive an additional bonus of £20 (100% match bonus). Before a withdrawal is allowed you must stake the bonus 5 times. We cannot fault the wagering requirements since it is well below industry standards. The only problem we have with it it could have been a bit more. 

Before you can make a withdrawal you must stake £20×5= £100. Games that contribute 100% towards the clearing of the wagering requirements are slots and mobile slot games. Games that do not count towards the clearing of the wagering requirements are Craps, Casino War and Sic Bo.


If you enjoy the thrill of playing progressive games you’ve definitely come to the right place! Grosvenor Casino offers 17 progressive games each with its own progressive jackpot. At the time of writing Monopoly Jackpot, Megajackpots Cluedo, Megajackpots Cleopatra offered a single jackpot payout of £2,470, 531 each and Big Top Tombola offered a payout of £1,7 million!

Banking Options

The following deposit and withdrawal can be used: Visa, MasterCard, Delta, Maestro, Solo, Switch, Laser, Neteller, Moneybookers and Ukash. The minimum deposit amount is £20. Deposits can be made in US Dollars, Sterling Pound and Euro.

If you request a withdrawal it can take up to 24 hours or up to 2 to 5 business days before it is processed, this depends on the withdrawal method used. Withdrawals via MasterCard cannot be processed. 

If you use a Ukash voucher you’ll be charged an administration fee of 5%. A fee of £5 will be charged for all withdrawals made via cheque. This amount will be used to pay for postage and packaging costs.

Player Support

Customer support at Grosvenor Casino is very good. It can be contacted 24/7 through e-mail, telephone and normal mail. It’s a pity that a live chat feature is not available one would expect a site of this stature to have one.

Payout Percentage

Grosvenor does not list the average payout percentage for all its games on its website.