SBR Rating: Sportsbook Review Overall Rating: A+
Bonus Rating: A+
Customer Service: A
Financial: A+
Software Rating: B
Comments: VIP Sportsbook is among the world's best sportsbooks for all size stakes players who seek a combination of excellent customer service, book stability and clean, easy- to- use betting screens. Based in the Dutch Antilles, which is on the Preferred Countries List for gaming, VIP is the perfect choice for players who are looking for the best bonus program and great customer service.

VIP Sportsbook continues rank at the top of our customer service surveys and has one of the highest customer retention rates in the business. The player friendly rules such as free withdraws, .10 baseball lines, a generous ongoing rewards program and a "country club" style of customer service are the reasons we commonly hear in customer surveys.

Managed by one of the industry's most talented and respected operators, the honorable Alistair Assheton, VIP enjoys an unequaled reputation of fairness and quality service.

SBR on-site inspection? Yes - December 2002, July 2003, October 2003, Feb. 2004, April 2004, June 2004, Oct 2004
Video Tour: View using Windows Media View MPEG (2 minutes)
SBR Interviews: Alistair Assheton, CEO VIP Sports: Top Executive in the Industry

OPERATION OVERVIEW

Hours of Operation: Customer service & wagering staff on duty 24 hours, 7 days, 365 days per year. Online wagering 24/7/365
Management: Director: Alistair Assheton, General Manager: Mike, Head Linesman: Joe
New Account Bonuses: 20% Cash Bonus on all initial deposits
- 4x Rollover (deposit+bonus+fees)
- bonus cap: $200

10% Free-play on 2006-07 NBA, NHL and MLB, College Football or NFL Super Bowl championships
- 3x rollover on winnnings
- $50 max

10% Free-play Horse wager
- 3x rollover
- $50 max

Reload

Bonus: 10% Cash Bonus
- All deposit methods except Direct Cash
- 3x rollover (deposit+bonus+fees)
- $200 max bonus
- $50 minimum deposit
- One reload per calendar mont

Promotions & Incentives: Close Call Parlay: Get paid for almost hitting your parlay
NFL Handicapping Contest: Weekly prizes and grand prize
NBA Contest: Every Friday during the NBA season
15% Cash Back on VIPhorses Monthly Net Losses
Free 2006 VIPsports Bikini Calendar
Free INSTAcash deposits & Neteller withdrawals

Loyalty Program: Yes. Credits accrue on all wagers, win or lose, redeemable for cash or gifts
Most common Complaint: Limits placed on arbitrage players
Customer Service: Excellent. Player surveys continue to show VIP among the highest rated in customer service. Problems that can not be solved by customer service are handled promptly by management.
Live Chat: Yes
Languages: English, Dutch, Spanish

PLAYER INFORMATION

Min. Bet: $5
Max. Bet: Online Limits vary from $5,000 for NFL to $3,000 for baseball
Overnight lines: Yes - Posted by 8PM
Player Options: If Bets - Yes
Reverse bets - No
Action points - Yes
Online Withdraw - Yes
Limit collars: Yes - Limits will be cut for professional players
.10 bases line? Yes - Baseball dime line up to -170
Parlay Payoffs: # of
Props Payout
Odds # of
Props Payout

Odds
2
13 to 5
7
80 to 1

3
6 to 1
8
150 to 1

4
11 to 1
9 250 to 1
5
20 to 1
10 450 to 1
6
40 to 1
11 800 to 1
7
80 to 1
12 2000 to 1

WEBSITE OVERVIEW

Software Provider IGW - SBR sportsbook software rating "B"
Security Level
of Server: Secure level III socket -128 bit encryption security, upgraded in the summer of 2000, August 2003

Website Performance:
Reliability
of Site: 2001 - Excellent
2002 - Poor
2003 - Excellent (Multi-million dollar data center upgrade August 2003)
2004 - Excellent
2005 - Excellent

Betting Screens Placing a bet at VIP Sports
1. Select your wager
2. Confirm your wager
3. The confirmation page

TRANSACTION POLICIES
Methods of Deposits: Credit Card, Bank Wire, Cashiers Check, Fire Pay, myCitadel, instaCASH, Neteller, Instant eCheck, Moneybookers, Click2Pay
Cost of
Deposits: VIP will reimburse player transfer fees for:

Cashiers Check Deposits, up to $30
Bank Wires, up to $25
Neteller, InstaCash (from VIP site), Instant eCheck - free

Methods of Withdrawal: International Cashiers Check, Western Union, Bank Wire, Neteller, Credit Card, Instant eCheck, Moneybookers, Click2Pay
Cost of Withdraws: Bank Wire: $25
Cashiers Check overnight: $35
Cashiers Check regular mail: $10
Neteller, Moneybookers, Credit Card: Free
Instant eCheck: $10

LOCATION FACTS

Location: Curacao, Netherlands Antilles
Date Established: Jan 1997
Physical Address: Bon Bini Business Centre Schottegatweg Oost #10 Willemstad, Curacao Netherlands Antilles
Phone Numbers: 866-VIP-BETS
Operation Pics:
Hyper Link: VIP Sportsbook Direct Link to home page