Interview with Dimitri Cloots of JackpotCity

Dimitri answered some of our questions as to how JackpotCity operates and what makes the online casino tick. Thanks Dimitri
Very interesting prospects and a lot to learn.
I like the choice of 2 sign up offers, I also like the layout as it is very refreshing and purple represents the colour of richness. The name kicks in nicely.
Happy Hours, minutes to spin it (that is for the Dutch region) and weekend offers.
Read the terms and conditions, it is something they don’t do. It is about the wagering conditions.
I recommend them to come online and ask questions about the hot games and to get some game advice, to get max play fun and a chance to win.
That is for me the player that wins and loses and has a balance between his fun and loss and can continue playing. You know what they say, the best players are the ones that know when to stop.
By depositing €100 you have to play through €5000. This seems much but it is the total sum of your playing per bet, so it goes quickly.
We have a choice of more than 450 games: there is likes of many. The new games are always a hit and then of course games like Thunderstruck II, Immortal Romance, definitely because of the graphics a lot of players tend to play those ones.
Ideal and credit cards. The player has his PMOP (preferred method of payment) but that will be only used with VIP’s. The other players will be paid source to source (example: paid back to their deposit method)
A player can with a dispute find out per chat what needs to be done and see if he can’t be helped then and there. The agent will take the necessary steps, depending on what the problem is.
The player can write an email and state what the problem is, with proof.
He can also log a complaint with Ecogra . http://www.ecogra.org/Contact.aspx