Interview with Gareth O of OnBling
Gareth O. one of the live support employees at OnBling Casino was kind enough to grant us an interview.
Getting into the online casino industry made a lot of sense for me; I love casino games and I’ve been doing internet-related work for quite some time. Basically, I combined two passions of mine and found the perfect job.
It’s a great place to work. We’ve got a great team at OnBling and that really impacts the casino overall. When you’ve got people who love where they work, you’ll have happy customers too.
Well, there’s the welcome bonuses—they are really great. I think the most popular one might be the Slots+ bonus which also includes blackjack.
I think the biggest mistake that players make is not getting in contact with customer support when they’re just getting started. We have so many different bonuses and promotions that players might not always keep track of what the best offer for them is.
That’s easy. I would tell them to make sure to maximize the bonuses. What I mean is that when we have a one-time 400% bonus, they should deposit as much as they can to get the most bonus money out of it. After all, bonuses like that only come around once in a while.
It’s hard to say where most of our players come from; we’re international and have tons of players from just about every place on Earth! We definitely are well-represented in the US and Canda.
It is the amount that a player must bet before withdrawing his winnings. It’s calculated by adding the deposit amount and bonus amount, then multiplying the total by 30 (our standard WR). I usually ask if the players understand and if they have any questions. It’s important to me that our players understand what the wagering requirement is, and why we have it.
Obviously slots are huge. We also have a lot of players that are into the tables too, especially blackjack and roulette.
The highest one that I’ve seen so far was for over $100,000. It was on one of the Real Series Slots; I think the game was Aztec Treasures.
Absolutely. We have a policy on responsible gaming that is enforced strictly. I’d say that fair and responsible gaming are two core beliefs of everyone at OnBling.