Interview with Constantine of 247LiveBet Casino

Author: Otto
Last Updated: September 4, 2014
Constantine, Business Development Director of 247LiveBet Casino
Constantine of 247LiveBet Casino

In this interview Costa gives us a brief overview as to what makes 247LiveBet Casino tick. Thanks Costa

Give us a brief overview of 247Live Bet Casino? Where are most of the internet casino's customers from and how many active players does the site currently have?

247livebet Casino is an online casino that primarily focuses on the live casino game experience, which is complemented though by an equally impressive slot, and table and card games range. We are pioneers in the live gaming experience as we are among the very few casino streaming live from real brick and mortar casinos based in prestigious locales. With only 5 months operations we have around 10,000 clients mainly coming from the UK, Europe, Australia, New Zealand, Canada and some Latin American countries.

Is 247LiveBet certified by any third party? In which jurisdiction is it licensed, does it afford any player protection? The RNG of the various games on offer is it fair and safe, why would you say so?

247livebet Casino is certified by iTEch Labs, and Affiliate Guard Dog where we are a platinum member. We are proud to be licensed in a reputable jurisdiction such as Malta which aims to ensure gaming is fair and transparent to the player; an aim we wholeheartedly share ourselves here at 247livebet Casino. As an organisation we firmly believe that by being fair, and transparent to our clients we shall sustain for the longer term; hence our commitment to the fairness of our RNG games. In order to provide comfort to our clients in regards to our gaming results we are on a monthly basis being audited by a third party independent auditor, iTech Labs, and these results are publicly available.

We see the online gambling site focuses primarily on a Live Casino, what makes it so unique? Do you offer other games apart from live games?

You are right we do focus primarily on our live gaming experience. Its uniqueness is derived from the fact that we stream live from real brick and mortar casinos found in a prestigious hotel in the Isle of Man, and a well-known casino in Dublin.

Our clients are encouraged to visit these real casinos at their will, to both live the real casino experience, and confirm the integrity, and trustworthiness of our streaming, and online gaming experience! The quality of our gaming software creates a fantastic casino experience which is reminiscent of traditional casinos across Las Vegas, Monte Carlo and Singapore!

In order to compliment the total gaming experience of our clients we offer a substantial range of Card and Table games, Slots, and Video Poker and Keno that may satisfy every taste.

Can you please list the various promotions 247LiveBet offers new and current players? Does the site reward its regular players with incentives?

Both new and existing players may benefit from our generous offers. New players are privy to a welcome deposit offer of 100% up to €100. Every day bonus offers are available to players, with up to 15% in bonus offers instantly credited to clients online casino account. For players who enjoyed our casino experience and wish to refer a friend may receive a complimentary €50 bonus, with both the friend and the referring player receiving the bonus.

We currently have on offer a very rewarding promotion: “20,000€ Cash Showers”; a Raffle Lottery that will be the lucky winner of our players 20,000€ in cash.

Responding to feedback from our stakeholders we are currently working on the introduction of 6 new progressive jackpot games!!

We are strong believers of long term and mutually beneficial relationships; hence we offer our regular customers a Loyalty bonus which comprises of 15% cashback on any negative result every single month, up to €500.

How would you describe the wagering requirements attached to the deposit bonus of 100% up to €100? We noted that it's higher than industry standards, any particular reason for this? Which games count 100% towards the clearing of the wagering requirements?

This is a question we get lately and have been in discussions with our stakeholders about the Wagering requirement. The wagering requirement on our deposit bonus was calculated based on mathematical and statistical data. I would like to reiterate that we are strong believers of long term relationships rather than opportunistic relationship and behaviours.

In addition, in order to compare apples to apples someone has to take a closer look to other factors; for example we do not limit the maximum bet on our first deposit bonus to a certain amount, enabling therefore our players to quicker convert fulfil the wagering requirement!!!

The games that do not count 100% towards our wagering requirement are: BlackJack & BlackJack Early Payout™ games, Video Poker games, Punto Banco/Baccarat games, Texas Hold Em Bonus games, Sic Bo games, Casino War games, Poker games.
As I mentioned earlier one of our differentiators in regards to wagering requirement is that we do not have a maximum bet rule in place for our first deposit bonus; something that it is of essence to be taken into consideration in regards to the Wagering requirement.

 

Which casino games are popular with players?

The live casino games are the most popular games with our clients, especially Live Roulette and Live Blackjack; Astronaut’s luck, Genie’s Jewels, Tutti Frutti slots, Auto Texas Hold 'em, and Blackjack Multi-Hand of the Table and Card games are some of our players most popular games.

7.What is the biggest payout the site paid out recently and on which game/s was it?

We pride ourselves of our Blackjack Early Payout which recently paid an impressive 99.38%.

Which security measure does 247LiveBet Casino use to protect a client's personal and financial information?

Acknowledging the sensitivity of these data we have categorized the security of our client’s personal and financial information as a cornerstone of 247livebet Casino success!!!

Therefore we use one of the latest encryption technologies, a TLS 256-bit encryption, to protect our client’s information for any transaction such as payments and withdrawals. Further to this as an EU regulated organisation we abide by Data Protection Act and its provisions in regards to the management of our clients personal and financial data.

Please list the deposit and withdrawal options available to players? What is the minimum deposit and maximum deposit amounts? What is the maximum withdrawal amount and how long does it normally take before it is cleared?

We offer a wide range of deposit and withdrawal methods in order to satisfy any clients’ requirement:, Visa, MasterCard, Neteller, Skrill, Wire transfer, Paysafe, Eco Card, Click and Buy, Entropay, Poli.

We have neither minimum, nor maximum deposit or withdrawal limits set; it is upon our client’s discretion, and request. We strive to be as efficient as possible in regards to payments; hence provided that all documentation for ID verification is in place we clear withdrawals within 48hrs.

How would you define fraudulent game play? If a player is guilty of inappropriate play which procedures does 247LiveBet follow?

Fraudulent activity is a really broad term and cannot really be defined in a line or two. We have set out some misconduct actions that will be considered as breach of our Terms and Conditions (T&C) that can be found on our T&C page: http://www.247livebet.com/help/terms.html.

As we investigate each case separately when there is any suspicion of fraudulent activity; we have established a specific review, and escalation process based on which the facts of such a case are thoroughly investigated. If such an activity is substantiated we shall fully refund the clients’ deposited funds and inform him about our decision.

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