Interview with Danny Wilson of 32Red
Danny is the affiliate manager at 32Red Casino. By answering some of our questions he gives us some insight as to what makes 32Red tick. Thanks Danny
I have been in the online gaming industry since I was 19, it was my first ‘real’ job at betdirect back in Liverpool. It wasn’t something I was particularly looking for at the time but once I started on the phones I knew I wanted to stay in the industry.
32Red have built their reputation up on our quality of customer service, from the directors at the very top right through the company we make sure that the player is the main focus.
We have several different sign up bonuses designed to suit certain players, such as our 150% slots bonus up to £300 and 100% up to £1,000 big bankroll bonus, but it’s our £32 for £10 up to £160 bonus that seems to get the main attention.
The standard 30x wagering applies along with a maximum bet size of 6.25.
The Dark Knight is the latest addition to the progressive slots and is very popular, you can find a history of all our payouts in the following link - http://www.32red.com/news/big-winners-at-32red-online-casino.html
We currently do not list the up to date RTP’s on our site.
Yes, all legitimate gaming companies should have a self exclusion option.
All disputes are usually dealt at support level, with the Player Support Manager intervening when needed. If for some reason an issue can’t be dealt with to both player and the support managers mutual satisfaction this may go to a member of our Senior Management Team. The player will be advised by a Senior Manager on what steps he can take if we cannot resolve this through our internal complaints procedure.
32Red is based in Gibraltar. 32Red is proud to be licensed in a reputable jurisdiction with strong ties to the United Kingdom, which is regulated to EU and UK standards.
Mooneybookers and Neteller are both popular withdrawal options and usually all players who process a withdrawal through these payment methods will have their funds returned with 24 hours. We do not limit what a player can withdraw weekly.