Interview with Raphael Tyler of Begado Casino

Author: Otto
Last Updated: September 4, 2014
Raphael Tyler, Manager of Begado Casino
Raphael Tyler of Begado Casino

My name is Raphael Tyler, manager of Begado Casino. I’ve been working in the industry for over four years and joined the Begado team three years ago. I started in the industry working in media and promotions and later moved into marketing and brand management. My sole responsibility is not only to ensure Begado’s success, but to create new promotions which drives traffic to the site.

As an internet casino what makes Begado so unique?

Begado distinguishes itself with its sharp, dynamic design, its routinely updated game selection and focus on customer support. 

Which software does Begado Casino use to power its gaming platform? How would you describe the graphics and animation? Which customization features does it offer?

Begado runs on NuWorks gaming software. The graphics are phenomenal and offer quick-loading, cutting edge graphics and animation. Its customization allows us at Begado to properly brand our casino while maintaining the integrity of the platform. 

How many games does Begado have in its gaming suite? Does the site offer any progressive jackpots? If no, any particular reason for this?

At Begado, players will find between 80 and 100 games ranging from slots to tables. At this time there are no progressive jackpots, however Begado offers the newest 5-reel video slots that come with the latest bonus features which have become favorite among players. 

Name three games that are currently popular with players? What’s the biggest payout they paid out recently and from which country were the winners from?

Right now, Ancient Wonders, African Skies and Carnival Cash are pretty popular. Recently Ancient Wonders paid out around $40K to an American player. Begado is a pretty popular casino in the US.

We see that Begado offers 2 huge deposit bonuses to first time customers? How do you qualify for this bonus? Are the wagering requirements attached to these bonuses steep? Is there a maximum bet clause?

For new players to receive these bonuses, players must make an initial deposit of at least $21 or more. Secondly, offers such as our $9,999 Welcome Bonus have a wage requirement of 30 times. This means 30 x the bonus and deposit together which is a standard wage requirement in the industry. There is no maximum bet.

In addition to its deposit bonuses which other promotional offers does Begado Casino offer its regular players? How does the site reward its loyal players?

Begado currently offers a Table Games Bonus which awards players a 100% bonus up to $1,000 with code BEGADOTB. Additional offers include Begado’s weekly bonuses for slots and tables. Every week, existing players receive mailers in their inbox offering Begado’s latest promotions.

Can you please list the various deposit and withdrawal methods? What is the minimum deposit amount and weekly withdrawal limit? How long does it take before a withdrawal is approved? If a player manages to win a jackpot how will this cash be paid?

To fund a player’s account, Begado offers the following methods: VISA, MasterCard, UnionPay, Neteller and MoneyBookers. To cashout, players can use the following: WireTransfer, Neteller and also MoneyBookers. The minimum deposit at Begado is $21. All withdraw requests are reviewed and answered between 5 and 10 business days. Begado requires a minimum cashout of $100 and a maximum of $3,000 per request. If a player wins a jackpot, the same requirements for withdrawing winnings apply.

To ensure transparency is the software of Begado regularly audited and by which company? What’s the site’s current payout percentage for all its games?

Begado is powered by NuWorks software. In their commitment to transparency, Begado’s software is audited by an independent accreditation company known as Technical Systems Testing (TST). This company has approved and certified the Random Number Generator (RNG) used by Begado. 

Does Begado Casino have a self-exclusion option and betting limits available to problem gamblers?

Begado takes responsible gaming seriously and encourages players to play within their limits. Begado includes on its website contacts and organizations such as Gamblers Anonymous where players can find the support they need regarding addiction.

What’s the funniest thing that happened to you during your employment with Begado?

I was asked to speak to a player who was said to be having trouble with their service at Begado only to find out that the player was a friend of mine from back home, it was also my birthday.

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