Betfair Casino Review

Last Updated: by on
  • Credibility
  • Bonus & Wagering
  • Payout Percentage
  • Customer Support
  • Licensing
Overall Rating : (1.4/5)
Welcome Bonus
Deposit Bonus125% -> $€£2000
Free SpinsNone
Wagering Requirements : 40xb
Bonus CashableYes
Min Deposit£$10

Please Note
Dubious Promotion

In 2010 Betfair launched a promotion titled ''The Happy Hour'' which turned out to be very lucrative indeed. As such it gave players a huge house edge over the casino. Players could claim an unlimited amount of 50% match bonuses up to £100 (wagering requirement of 10 times the bonus) to play slots. The bonus ran for 4 hours one Saturday in November.

Before Betfair realized its mistake after it lost a substantial amount of cash. Instead of paying the winning players it locked their accounts and confiscated their winnings. Some reports even state that the site redeposited funds from player e-wallet accounts to Betfair's account and confiscated their winnings. The site even went so far to withdraw funds from a player's bank account without the player's permission.

To compound matters further, Betfair stated that it is not interested in any form of third party mediation neither will it address the affected players' complaints. If you wager at this site you do so at your own risk.

For more information on this promotion: http://www.beatingbonuses.com/forums/showthread.php?t=5937&highlight=betfair

”Betfair’s strength lies in its promotions. First time customers receive a non-compulsory deposit bonus that caters to players who enjoy playing different games. These bonuses are unique to Betfair since very few online casinos offer them.”

Having surfed the web for a decent casino to review I came across this gem of an online casino: Betfair. The site is owned and operated by Sportingbet Limited a company licensed by the Lotteries and Gaming Authority of Malta (Licence Number: LGA/CL1/294/2006 16th July 2012). Malta is a white-listed jurisdiction due to the superb player protection it offers.

If I have to describe the site in a word, ”neat” is the first thing that comes to mind. Betfair Casino is powered by a host of software providers that includes the likes of Ash Gaming, International Game Technology, Playtech, OpenBet and WMS Gaming. It stands to reason that with so many software under one roof comes a superb game collection.

The Playtech software needs little introduction, coincidentally it is the only downloadable software. The rest of the software are browser-based. You can pick and choose from a variety of slots, table games, Arcade games, huge progressive jackpots, sports betting, live casino, mobile betting and video poker.

Betfair goes one step further. It added an innovative streak known as ”The Zero Lounge” to its game repertoire. What does it entail? There are four games within this section (roulette with no zero blackjack, baccarat and jacks or better video poker) and they carry a zero house edge. In other words, the longer you play the less impact the house edge has. I must point out the remainder of the games have a higher maximum stake size than the Zero Lounge.

Deposit Bonus and Wagering Requirements

If you click on ”Promotions” you’ll see that Betfair offers numerous sign on bonuses with varying match percentages to players who enjoy playing slots, classic games or live casinos. Just for good measure it also throws in a 10 free spins bonus to play Roulette and a £10 Red Card Bonus to play Blackjack.

Let’s assume you’re a slots player and you decide to go for the 200% match bonus up to £300. To qualify for this bonus the minimum buy-in amount is £10. Before you can cash out your winnings you must turn over the bonus 37 times. Games that count 100% towards the completion of the play-through requirements are all slots, Arcade, fixed odd and scratch card games. The bonus is cashable once you’ve cleared the wagering requirements attached to it.

Loyalty Program

Regular depositors will receive ”Betfair points” (comp points) on selected games which can be converted to cash once you have a accrued a certain amount. It also offers a decadent 3-stage VIP program starting with gold, platinum and diamond. As you work your way up the VIP ladder you will receive additional benefits such as exclusive VIP bonuses, special promotions and invitations to special events.

Customer Support

The support Betfair offers is okay. You can contact it through email, telephone or live chat. The most convenient way to contact support is through live chat. I also like the fact that under the ”help and support” section it offers a dispute resolution. The operator responds to all email queries within a period of 6 to 12 hours.

Responsible Gambling

Betfair has a holistic responsible gaming policy. It enables selective players to set their own session and betting limits. If you feel that you’ve wagered more cash than you intended to, you can request a ”cooling off” period.

In summary. Aside from the huge slip up Betfair had in 2010, it’s one of the better online casinos I’ve reviewed in a while. It is financially stable, offers a broad spectrum of games and operates on ”First Impression Lasts”. The Zero Lounge is ideal to players who enjoy playing games without being bogged down by the terms associated with the bonuses. Recommended.

More on how we rated this Review.

Bonuses & Promotions

The bonuses are divided into the following categories:

1. All Games Bonus: 200% match bonus up to 300 credits. The bonus can be used to play slots, games or live casino.

2. Live Casino Bonus: This bonus is 100% up to £200. You can use it to play live blackjack or live roulette. To qualify for it a minimum buy-in amount of £20 is all that’s needed.

Note: You can only pick one bonus. Ensure that you understand the terms and conditions of each bonus before you accept it. Aside from the deposit bonus to new players, Betfair offers loyal players comp points and a VIP program. For every £10 wagered you will receive 1 comp point and 100 comp point is equivalent to £1.

The site will keep you posted via its newsletter with regard to its new game releases and forthcoming events.

Banking at Betfair Casino

You can fund your account at Betfair by using one of the following deposit and withdrawal methods: Bank Transfer Express, Bank Wire, BPay, Cheque, ClickandBuy, Delta, Laser, Maestro, MasterCard, Nab, Neteller, PayPal, Poli, Skrill, Solo, Visa, Visa Electron and Western Union.

To wager at the casino a minimum deposit of 10 credits is all that’s needed. Deposits can be made in one of the following currencies: Australian dollars, British Pounds, Danish Krone, Hong Kong dollars, Euros, Norwegian Krona, Swedish Krona, Singapore dollars, US dollars.

*Withdrawal requests will be processed within 24 to 48 hours. There is no limit on the amount that can be withdrawn which is very good.

”Maximum cumulative profit on all Casino Games (excluding any progressive jackpot wins) in a 24 hour period by each customer shall be capped at £1,000,000. If your profits exceed this sum in any 24 hour period any additional bets or wagers made within the same period shall be void and any associated sums bet or wagered by you shall be returned to you. If a bet or wager is made by you that takes your profits over the £1,000,000 limit within the 24 hour timeframe you will be paid out up to £1,000,000 and any excess profits may, at our discretion, not be paid to you provided always that, of the original sum bet or wagered, an amount shall then be returned to you pro rata in relation to the benefit lost.”

Betfair imposed this clause to protect itself and understandably so. In my opinion it reflects that of industry standards. Manual flushing is not allowed, in other words you are not allowed to withdraw all the cash from your account. Always leave a small amount in it.

Casino Games

With more than 200 games Betfair’s got you covered. The bulk of its games are slots (all varieties) followed by table game varieties like blackjack, craps and roulette, video poker, progressive jackpots, Arcade games, live casino, sports betting and mobile gaming.

An additional feather in its cap the bonuses are structured in such a manner that it allows you to play a wider variety of games. The pick of the crop is the Playtech games. You can play the ever-popular Marvel slots like The Incredible Hulk, Iron Man and The Fantastic Four to name but a few. These games are unique since each one of them has a progressive jackpot.

Table Games

It’s not all about slots. Players who like playing table games will not be disappointed. Betfair even offers a 10 credit bonus to play Blackjack and Roulette. Multi variant video pokers such as Jacks or Better, Joker Poker and Deuces Wild will keep you on the edge of your seat.

The last few years technology advanced at a prodigious pace this is why so many online casinos are now offering live casinos. Players can now play interactive table games formerly limited to land-based casinos online. In itself this is a feat. Live games (baccarat, blackjack and roulette) are streamed to your PC via webcam from a live studio based in Malta. You can chat to fellow players and to the live dealers if you like.

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Casino Synopsis

Restricted Countries

Bulgaria, China, Hong Kong, Cuba, Congo, Eritrea, France, Germany, Greece, Greenland, Iran, Iraq, Israel, Japan, Lebanon, Libya, Korea, South Africa, Somalia, Sudan, Turkey, USA

Supported Software

Ash Gaming, Playtech and WMS

Supported Currencies

US$, AU$, Euro, GBP, CHF, NOK, and SEK

Supported Languages

Chinese, Danish, English, Norwegian, and Swedish

Player Support

Email: Online form that must be filled on

Live Chat

Telephone

Fax Other Countries: +44 20 8834 8056
UK Fax: 020 8834 8056
International: +44 207 074 7272
UK: 0844 871 7000

Mail
Betfair Casino
PO Box 34467
London
W6 9WS
United Kingdom

What's Hot & What's Not

  • Huge deposit bonuses
  • VIP program
  • Cashback on losses
  • 7-figure progressive jackpots
  • Zero house edge games
  • No live chat
  • Software not audited regularly