Black Diamond Casino Review

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  • Credibility
  • Bonus & Wagering
  • Payout Percentage
  • Customer Support
  • Licensing
Overall Rating : (3.4/5)
Welcome Bonus
Deposit Bonus500% -> $5000
Free SpinsNone
Wagering Requirements : 30xb
Bonus CashableNo
Min Deposit$20

With a slick user interface Black Diamond Casino is powered by Rival, Betsoft, Parlay and TopGame software. It belongs to the Deckmedia N.V Group. Players from the United States and from the rest of the world are accepted. U.S customers are not flouting U.S law if they wager here since the operator is fully licensed but players must be 21 years or older.

The casino carries a Curacao license and entered the world of virtual gambling in 2009. It offers lucrative match bonuses, cash back on losses and a game library of more than 200 casino games.

Deposit Bonus And Wagering Requirements

What can first time depositors expect? The size of the bonuses to new players varies between 300% up to 500% and capped at $1,000 with a minimum deposit of $25. Due to the size of the bonus offers I suggest you read the terms carefully before you accept it. The bonuses are non cashable and can be used for fun only. They can be used to play all slots machines, scratch cards and keno.

The gaming suite of Black Diamond Casino is quite extensive. The Betsoft library is browser-based whilst the Rival games are available in both the download or instant play. We live in an age where everything is fast and convenient. Tied in with this; the games can be played on smartphones like Androids, Samsung Galaxy, iPhones and tablets. Each game comes with its own customization options be it sound, speed, coin denomination or Auto Play settings. If the game graphics are too sharp and freeze, reduce the graphics quality.

Black Diamond Casino Homepage

VIP Program

At the end of the day gambling online entails three things: cash rewards for regular play, quality games and fast cash outs. Black Diamond ticks all the boxes. If your a loyal depositor you qualify for the site’s VIP list. The VIP program is divided into 6 tiers. It starts with Bronze and ends with Ultimate+Club. To progress to the next level you must accrue a certain amount of points. As you climb the VIP ladder so will your benefits too. Expect faster cash outs, special bonuses and promotions and a dedicated VIP manager.

Customer Support

Support at the web casino is available round the clock even for our esteemed players from the United States. You can contact the staff at the casino through email, U.S, Canadian and Australian toll free numbers along with fax or live chat. Live support is available only during certain hours.

A ‘Frequently Asked’ section is available to newbies. It gives you a brief overview about the casino’s games, how to cash out, sign up procedures, how to become a VIP member, deposit and cash out procedures. Before you sign up please go through it.

In summary. Black Diamond Casino has no formal complaints against it. Its bonuses come with decent play-through, it offers a quality suite of games and support has been exemplary to date. A VIP program rewards regular depositors. Strictly speaking it’s not all play and no pay. Great site for U.S players that gets a resounding thumbs up from us.

Bonuses & Promotions

Aside from the standard bonus package to new customers. Black Diamond offers daily and weekly promotions in the form of cash back on losses, reload bonuses and a comp point (Diamond Dollars) system.

Banking at Black Diamond

The operator offers various deposit methods. You can fund your account with a credit card, ewallets (Neteller or Skrill) and cash transfers. Once you’ve provided the necessary verification documents, cash outs are cleared within hours or a couple of business days. That said, it depends on the deposit method you’ve used.

The only gripe I have with Black Diamond is that it enforces a low weekly withdrawal policy to non VIP players. Depending on your VIP level you can withdraw up to €35,000 per week. The good news is that the withdrawal amount does not apply to progressive jackpot wins. Let’s put it this way. If you win a $50,000 progressive jackpot you will receive your cash in full.

Casino Games

To be honest I’m not that familiar with the Top Game and Parlay software but I’m a big fan of the Betsoft and Rival slots. The casino is slots-centric. In other words the majority of the games listed are slot machines. They come in all shapes and sizes ranging from high, medium to low variance. Fans of table and video poker games might want to look elsewhere due to the limited variety. 

Of particular interest are the graphic rich Betsoft games. Each game sports its own unique theme (story), in-play bonus modes like free spins, wilds, scatters and multipliers. Betsoft games that top my list are It Came From Venus, Rooks Revenge and Aztec Treasure. The RTP (return to player) of these games are 96% plus and they offer top jackpots.

 

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Casino Synopsis

Restricted Countries

Bulgaria, Costa Rica, Denmark, United Kingdom, Israel, Poland, Romania, Russian Federation, and Ukraine.

Supported Software

Betsoft and Rival Software

Supported Currencies

US$

Supported Languages

English

Player Support

Email

[email protected]

[email protected]

[email protected]

[email protected]

Live chat

FAQs

Fax

USA: 1-800-658-2910
UK: 44-800-471-5161
Other: +44 (0) 203-283-8814

 

 

Suite no.4, Weathered Bldg., Redcliffe Street, St. John’s, Antigua and Barbuda, West Indies.

What's Hot & What's Not

  • Huge sign on bonus
  • Nice variety of Betsoft and Rival games
  • Fast cash outs
  • Progressive jackpots excluded from withdrawal limit
  • Accepts U.S players
  • Limited table and video poker
  • Low weekly withdrawal limit to non VIP players