Casino Del Rio Review

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  • Credibility
  • Bonus & Wagering
  • Payout Percentage
  • Customer Support
  • Licensing
Overall Rating : (3/5)
Welcome Bonus
Deposit Bonus100% -> $£200
Free SpinsNone
Wagering Requirements : 17xd+b
Bonus CashableYes
Min Deposit$20

Please Note
Players From These Countries Are Excluded

Afghanistan, Antigua and Barbuda, Bahamas, Barbados, Belize, Bulgaria, China, Cuba, Cyprus, Dominica, Estonia, France and its Territories, Grenada, Guyana, Haiti, Hong Kong, Iran, Iraq, Israel, Jamaica, Kahnawake, Libya, Macau, Montserrat, Netherlands Antilles, The Philippines, Republic of Serbia, Sudan, Syria, Saint Kitts, Turkey, Nevis, Saint Lucia, Saint Vincent and The Grenadines, Spain, Suriname, USA and its territories.

Deposit Bonus

Once you've accepted the bonus you have 30 days to clear the wagering requirements attached to it. If you accept the bonus you are not allowed to bet more than $20 per spin. 

Progressive Jackpots

If you play progressive games, just keep in mind that all progressive wins are included in the monthly withdrawal limit of $9,990. 

”Powered by Playtech, Casino Del Rio covers online game play in all its formats.”

The operator is licensed under the laws of Antigua and Barbuda. In 1994 this little island nation was the first jurisdiction that allowed internet gambling sites to set up shop here. With its tropical climate and crystal blue waters, Casino Del Rio is any player’s paradise. The site has been servicing thousands of happy customers since 2003. It is owned and operated by Hardway Investments Limited Casinos.

The software client of Del Rio is available in the Download or Instant Play (Flash). The latter version is browser-based therefore it’s not necessary to download the software. Just make sure that the latest Adobe Flash plugin is installed onto your system before you start playing. With its exquisite game library, quality promotions and life-changing jackpots the stage is set for a enjoyable gaming experience. 

Mobile Gaming

The site is mobile responsive. What does it mean? It can be accessed from smart phones such as Androids and iPhones. I must admit the site looks pretty neat on my iPhone, kudos to the designers of the site. The mobile casino offers holistic game play since it covers bingo, a live casino, live betting, poker, slots and casino. Basically it is a casino in your pocket. The pick of the crop are the slots like Pink Panther, Spamalot, Fantastic Four, The Incredible Hulk, King Kong and Blade. They’re flushed with scatters, wilds, bonus rounds and 3D animations. 

Deposit Bonus and Wagering Requirements

If you are a first time customer and you want a nice bankroll boost, you’re entitled to a match bonus of 100% up to 200 credits. Deposits can be made in British Pounds, US Dollars, Australian Dollars, Swedish Krona, Norwegian Krone, Euro or South African Rands (ZAR). To qualify for the bonus you must deposit a minimum of 20 credits. The bonus is optional.

Let’s assume you accept the deposit bonus. The casino’s ”free money” comes with a set of wagering restrictions attached to it. Before you can cash out any winnings associated with the bonus it must be rolled over 17 times the deposit and bonus sum (17xd+b). The wagering restrictions is slightly above that of industry standards which is 30xb. How does it work? You deposit $100, your initial deposit will be doubled (100% match bonus), play with $200. The bonus can be withdrawn once you’ve turned over 17x$100+$100=$3,400. Games that count 100% towards the clearing of the wagering requirements are all slots and scratch card games.

Games like Pai Gow, Red Dog, Casino Hold’em, Roulette contribute 25%. In other words for every $100 wagered, $25 counts towards the wagering restrictions.

*In addition to the standard deposit bonus, bonuses are offered to medium and high rollers. Terms and conditions apply.

Responsible Gambling

Players with shoestring budgets are not given the cold shoulder. The site allows you to set your own session and limits on deposits. You decide how long you want to play and the amount of cash you want to wager within a certain period. 

Problem gamblers can contact casino management and self-exclude themselves for a certain period to indefinite. If you request a self-exclusion just make sure that you withdraw all your cash from your account. Once the self-exclusion kicks in you won’t be able to withdraw the funds in your account until the period is over.

Customer Support

This is the beating heart of any casino operation, be it online or offline. Support is available 24/7 through email, live chat or telephone. The live chat function is only available once you’ve logged into the casino. Email support is not the best since there have been some complaints that it can be a little lagging at times. 

Security

Casino Del Rio values its customers’ privacy. It uses the latest encryption software, not only does it prevent hackers from gaining access to your personal details but it prevents minors from gambling as well. 

In summary. Casino Del Rio’s strength lies in its bonuses, quality Playtech games, a 15% bonus is awarded when you use certain banking options and comps are earned on selected games. The not so good. Before live chat can be accessed you must log into the site first. Also, when you click on the ”Casino”, ”Mobile”, Sports, ”Bingo” or ”Poker” you’re redirected to Winner.com. To be honest this doesn’t make sense to me. Otherwise recommended.

Bonuses & Promotions

Casino Del Rio caters to low, medium and high rollers. Loyal depositors receive a monthly reload bonus and comp points are awarded for playing certain games. Before you accept any bonus make sure you understand their terms and conditions attached to it. 

The VIP program offers cash back on losses, faster withdrawals, special bonuses, a VIP manager and cash prizes. Every time you play you earn a certain amount of VIP points.  As you work your way up the VIP ladder so will your benefits increase.

Refer a Friend

For every friend you refer to the site you’ll receive a bonus of $50. The friend also receives an additional $50 on top of the deposit bonus. 

Banking at Del Rio

Casino Del Rio offers a slew of deposit methods. You can fund your account with one of the following: Instant Wire Transfer, Click2Pay, MyCitadel, ClickandBuy, Paysafecard, EcoCard, Neteller, Skrill, UseMyBank, Visa, Visa Electron, WebMoney, MasterCard, Entropay, Ukash, Intercash Prepaid Card, ENet, Euteller.

You will receive an additional 15% bonus if you use one of the following  deposit methods: Neteller, MyCitadel, WebMoney, EcoCard, Paysafecard, Instadebit, Wire Transfer, Ukash or Usemybank.

A 10% bonus is awarded to Visa, MasterCard, Switch, Solo, Visa Electron or Maestro users.

The minimum deposit to wager at the site is $20. Withdrawals via e-wallets are processed within 96 hours, Credit and Debits cards 3 to 5 working days, Cheques up to 28 days, Wire Transfers 2 to 7 working days.

The monthly withdrawal limit is GBP/USD/EUR 9,000, 50,000 SEK, NOK or ZAR. In comparison to other operators it’s below par. Especially if one takes into account that wins from progressive games are included in the withdrawal limit. 

Casino Games

The Playtech games need little introduction. Casino Del Rio offers a suite of more than 300 games which include a myriad slots (Classic 3 and 5 reels varieties), 3D slots, 7-figure progressive jackpots, table games (Roulette and Blackjack variants), Poker, Scratch Cards, video poker, keno and bingo. 

Marvel Slots

I’ve already mentioned the Marvel slots. These games are unique since each of them have a progressive jackpot. The graphics and animations that feature in them are colourful accompanied with pin-dropping audio. Since they are progressives they are also volatile so don’t expect regular wins.

Live Dealer Casino

The live casino is interactive. You can play live baccarat, roulette and blackjack against the dealers. Live games are streamed to your computer via webcam from a live studio. Live games cannot be played for free only for real cash. 

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Exclusive Interview
Alexei

Alexei Afanasiev

Affiliate Manager

Antigua

Read The Interview

Casino Synopsis

Restricted Countries

Supported Software

Playtech

Supported Currencies

US$, AU$, GBP, ZAR, NOK, and SEK

Supported Languages

English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish and Swedish

Player Support

Email: [email protected]

Telephone: International: +63-2756-7824
Toll Free, Canada: +1-888-332-9583 | UK: 0800-047-0594
Fax number : +632-756-7813
Toll Free Fax, Canada: +1-866-549-0763, UK: +632-756-7813

Mail

Customer Support Postal Address
Casino Del Rio,
P.O. Box 1263 Makati Post Office,
Gil Puyat Avenue, Makati City, Philippines

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