Interview with Alexei Afanasiev of Casino Del Rio Interview

Author: Otto
Last Updated: October 29, 2014
Alexei Afanasiev, Affiliate Manager of Casino Del Rio Interview
Alexei Afanasiev of Casino Del Rio Interview

I have been involved with numerous online brokerages on various levels. My specialities lies in sales development, forging new partnerships and marketing. I succeeded in opening several new markets and achieved above average conversion rates. My interest mainly lies in developing sales, marketing and partnership processes to be more effective and efficient.

Why would you recommend Casino del Rio to players? How long has the vendor been online now and is it certified by the UK Gambling Commission? If so, what does it mean?

Casino Del Rio has been around since 2003, to a certain extent it has flown underneath the radar-its revamped website is unique and compares well to its rivals making it one of the first Eco-gaming sites online.

Operating out of the Caribbean island nation of Antigua and Barbuda, Casino Del Rio is the property of Hardway Investments Ltd. It is fully licensed by Kahnawake Gaming Commission located in the Mohawk Territory of Kahnawake, Canada, to offer maximum customer peace of mind on the security front.

New customers are greeted by a simple registration process, the sign up form offering no difficulties to locate and complete from the site's free-to-download casino software, with over 120 games to indulge yourself into from the virtual casino experience. Casino Del Rio co-operate with NGG, a non-profit organization, by supporting their environmental activities, and for every new Casino Del Rio player, a new tree is planted. Make a difference and get playing right now!

Tell us more about the operator's promotions? Does it offer comps on certain games and a VIP program to regular depositors? How does the VIP Program work?

New customers are greeted by a simple registration process, the sign up form offering no difficulties to locate and complete from the site's free-to-download casino software, with over 120 games to indulge yourself into from the virtal casino exeperience.

Debutants are equally greeted by a strong selection of welcome bonuses to begin your casino experience with Casino Del Rio, including a £15 no deposit bonus and a 100% first deposit match worth up to £200 free casino cash.

The starting bonus arrives immediately upon registration with Casino Del Rio, newest customers offered a £15 free casino bonus to use instantly for absolutely no initial deposit required and in all currencies.

For customers immediately ready to add real money to their account, your first deposit is very generously matched by 100% from a minimum of £20, rising all the way up to a maximum free bonus of £200.

Players of High Roller enjoy a special treatment with an offer of £888 free casino bonus when you make a more aggressive first deposit of £2,000.

The more you play at Casino Del Rio, the more money you will get back the cash bonus. Casino Del Rio ‘s VIP program makes it literally as simple: earn more and more free cash back for more games. The more you play, the more likely it is to climb to higher levels of Casino Del Rio ‘s VIP ladder. Players earn many more points when they are on the higher your VIP level, which then can be redeemed so much faster to get free money back!

The deposit bonus or match bonus to new players is entirely optional. Many players still don't understand the concept of it. Can you explain to us how it works and give us an example of the wagering requirements?

Minimum wagering requirements for the Casino Del Rio no deposit bonus is x50 the bonus amount, for example £10x50 = £500. This means that you will have to wager at least this amount in order to be eligible for a withdrawal.

How many games does Casino Del Rio currently offer? Which games are popular with players and way? What's the average payout percentage of the top two games to players? What is payout percentage?

You can choose between 100 different games and chase the 17 progressive jackpots. Right now the total amount, of the jackpots put together is more than €5,000,000.00! Also, something worth noticing is the software. Casino Del Rio is developed by Playtech, one of the leading gaming software companies in the world.

That is definitely a good sign. They make the good graphic happen and the games are colorful, quick and realistic. Casino Del Rio is approved by the Technical Systems Testing North America Inc. (TST), they make sure the games are fair and reliable. At the website, Casino del Rio promises that they are always ready to help and I have experienced that their 24/7 support service really is reliable. If you are interested in more information about the licensing and regulation of casinos check out for instance the state of New Jersey's homepage.

Payout percentage : 97.15%
Popular reel games featured at the site include Starburst, Hot Gems and Full Moon Fortune. Their complete collection consists of traditional reel games, Progressive Slots and multi-line selections. There are 126 Slots accessible via the instant play version of the casino and 144 via the downloadable software.

I could not find any certification of the software/audited payouts on the website of Casino Del Rio, maybe I missed something. Is the site's software regularly tested for transparency and by which firm?

Casino Delrio holds a full licence from the Government of Antigua and Barbuda and all games are independently tested. Casino Delrio is brought to you by Zirconium Gaming Limited and they bring a good casino, a variety of competitive bonuses plus quality customer service. Casino Delrio uses the standard 128-bit SSL encryption technology to ensure you have a completely secure gaming environment. This encryption technology is certified by Verisign, a Secure Server Certification Authority.

Casino Delrio utilizes Playtech for their software provider. They are known for being quick, dependable, and real like. The software is easily navigational and very user-friendly, making even the most novice player seem like a seasoned vet of online gambling. The software is also tested to the Technical Systems Testing for complete fairness and to ensure that all results are as random as they could be. Casino Delrio offers the latest Playtech powered games and is available to play in a download or flash version and they also offer free games to try the software.

Have you ever gambled online? What's your favourite game/s and the biggest amount of cash you've won? What advice would you give to players?

Yes I have gambled online and like to play slots. 

Be patient and the luck will be with you :). My advice to new players is to read the general terms and conditions of the casino first. If you accept a bonus make sure you understand its terms. I also like to play poker with my mates on weekends. 

What's the daily/weekly or monthly withdrawal limit? Are wins from progressive jackpots included in the withdrawal limit? If this is the case, how would a progressive win of $200,000 be paid out?

The casino enforces a maximum withdrawal limit of $9,990 per month, which includes progressive winnings.

When a player requests a withdrawal for the first time which documents are needed? How long does it normally take before the withdrawal process is completed?

Withdrawing your winnings from your real money account at Casino Del Rio is easy. Simply go to the ‘cashier’ section of the casino from the lobby, click on the ‘withdraw’ button, choose your preferred payment method and fill out the information requested of you.

Once you submit your withdrawal request, it will be labeled as ‘waiting’. This means that Casino Del Rio has accepted your request and is now processing it. The processing of withdrawals can take up to four working days, and this period begins on the day after the day the request was made. All withdrawals can be cancelled during this period, and the funds you requested to withdraw returned to your account for immediate use without having to make a new deposit.

What's the biggest payout the site paid out recently? On which game/s was it, where was the player from and what was the max. bet per spin (assuming he/she played slots)?

I can't single out a specific game since we pay out thousands of dollars in player wins every week. What I can say is that the Marvel Slots and progressive jackpots are very popular with our players. 

What's the funniest thing that ever happened to you during your employment?

A few years ago a player complained that he hasn't received his winnings yet. I was a live chat assistant at the time. We could not find his account details on our system. Suffice it to say he had us up in arms. Long story short he confused us with another Playtech casino, screenshots and all.