CasinoLuck Review Rating Details
CasinoLuck might lack in certain areas but this is definitely not one of them. It employs some the best software providers in the business to power its extensive suite of casino games. The games are rich in animations in conjunction with superb graphics and audio sounds. Players must note that the games can only be played in the Flash. Another feather in the cap of Net Entertainment it is listed on the Stockholm stock exchange.
Software and Special Features:
Certified by Technical Systems Testing (TST) guaranteeing safe and secure financial transactions.
All deposits and withdrawals which appear on either your credit card or bank statement will be accompanied by a descriptor in which Oddsmatrix Ltd will be mentioned. Oddsmatrix Ltd runs CasinoLuck’s payments platform. This enables players to keep track of their deposits and withdrawals made from the site.
CasinoLuck has more than 700 games in its arsenal. Players will be treated to a kaleidoscope of table games (blackjack, roulette, craps etc.), video slots, classic, slots, progressive jackpots, video poker. Video slots are the cream of the crop (360 plus). Games offer jaw dropping graphics are Gonzo’s Quest, Dead or Alive, Starburst, Orion, Jack Hammer, South Park, Superman, Blood Suckers and Egyptian Heroes. They come with an array of free spins, bonus rounds, scatters, wilds and multipliers.
The 100% match bonus up to GBP125/€150 is only available to first time customers. If you make a deposit of €$20 or more, the casino will match your deposit by 100%. Deposit €150, CasinoLuck will give you an extra €150 (100% match bonus). Your initial bankroll of €150 just jumped up to €300. The bonus cap will not exceed €150.
Welcome Bonus: First time players are offered a 100% match bonus up to GBP125/€150. The casino will match the player’s deposit by 100%.
Monthly Reload Bonus: Every player is entitled to a 50% reload bonus up to a maximum of €200 on their first deposit every month. This monthly reload bonus is available a month after your first deposit. The wagering requirement for this bonus is 20 times the deposit and bonus sum.
The wagering requirement for the sign-up bonus of 100% up to GBP125/€150 is reasonable. Before you can cash out your winnings you must turn over the deposit and the sum of the bonus 20 times (20xd+b). Let’s assume you deposit $100, the casino will match your deposit with an extra $100 (100% match bonus). Therefore, you must stake 20x$100+$100=$4,000 before you can withdraw any winnings.
Pertaining to the sign up bonus, not all games contribute the same percentage towards reducing a player’s wagering requirement. Wagers made on games contribute 100%, with the following exceptions: Table Games and Video Poker (except Jacks or Better) contribute 20%. All Blackjack games, All Roulettes, All Jacks or Better, Oasis Poker, Texas Hold’em and Casino Hold’em contribute 0%.
Until the wagering requirement is met there is a maximum allowed stake per bet. This maximum stake is 10% of the bonus amount received. A Bet is defined as one roulette/slot spin or one dealer’s dealt hand in any table game or one deal in any Video Poker (this includes Multi-Hand/Play games). This rule also applies when using the double up feature in any game, for instance video poker. You are not allowed to double a win to an amount larger than 20% of the bonus amount received. If this rule is broken the bonus and any associated winnings will be cancelled.
You are allowed to place bets up to €5 (or currency equivalent), irrespective of the bonus amount received.
*You can also keep tabs on your current wagering requirement by clicking on “My Account” – “Available Bonus”.
CasinoLuck offers a decent amount of progressive jackpots. Some of the progressives on the menu are Arabian Nights, Triple Wins Jackpot Scratch Cards, Super Frog, Hall of Gods, Gunslinger, Geisha Wonders, Fruit Bonanza, Icy Wonder, Vault Assault, Keno, Gold Rush, and Caribbean Stud Pro. The progressive games are linked to the NetEnt and Microgaming progressive jackpot network. If hit, they offer life changing payouts.
CasinoLuck offers players a surplus of deposit and withdrawal options. They are: Visa, MasterCard, Maestro, PostePay, Solo, Visa Debit, EntroPay, MoneyBookers, Neteller, Prepaid Cards: Voucher, Ukash, PaySafeCard, Instant Banking: Nordea (Moneybookers), Bank Transfer (Moneybookers), Fast Bank Transfer: Poli, Swedbank, Neosurf, iDEAL, eKonto,Ewire, MultiBanco, Webmoney, Teleingreso, Eps, GiroPay, InstaDebit, Deposit Nordea, DineroMail, Todito Card, LobaNet, GluePay and EPay.
The minimum deposit amount is €10 and the maximum deposit/withdrawal amount is €5000 per transaction. All withdrawal requests are normally processed within a period of 48 hours to 4 working days.
On its website CasinoLuck notifies players that all queries will be addressed within a 24 hour period. Players can contact customer support by email only. Live chat is not available.
E-mail: [email protected]
In order to speed up customer service the following information must be provided:
E-mail address or
CasinoLuck’s payout percentage for all its games hovers around 97% to 98%. It does not state on its website which firm audits its software.