Castle Casino Review

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  • Credibility
  • Bonus & Wagering
  • Payout Percentage
  • Customer Support
  • Licensing
Overall Rating : (2.8/5)
Welcome Bonus
Deposit Bonus100% -> $€£250
Free SpinsNone
Wagering Requirements : 38xd+b
Bonus CashableYes
Min Deposit£30

Please Note

Castle Casino is licensed in Costa Rica. This is not a white-listed jurisdiction since it offers little player protection in the event of a payment dispute. 

The casino is no longer in operation.

Castle Casino is owned and operated by Castle Entertainment Limited and fully licensed in Costa Rica. Currently it has more than 8,000 active players. 

If you are looking for a contemporary operator look no further. Castle Casino offers modern day punters 16 Live Casino dealers, a collection of 50 RNG Slots, 3D Games, Video Poker, Classic Games and quality promotions geared to retain existing customers. Don’t let the site’s spartan look fool you it is flushed with all kinds of promotional offers laced with cashback incentives.

The software that powers its suite of games and live casino is Visionary iGaming (ViG) SA. One of the stand-out features of it is that it streams live games to your computer via webcam from a land-based casino and a TV studio. The live Roulette is streamed to your computer via webcam from a land-based casino in Ireland called the Sporting Emporium Casino. It is not necessary to download the software since it is browser-based.

Aside from the live casino, we were impressed with the 3D flash games by Sheriff Gaming. If you want to take a breather from the live games we recommend the following slot games: Castle Mania, Treasure Island, Black Diamond, Lost Inca’s Gold and Alien Attack in high resolution.

Deposit Bonus and Play-through Requirements

First time players will receive a 100% match bonus up to a £$250. Whatever you deposit Castle Casino will double it. To qualify for the sign up bonus a deposit of £$30 must be made first. Note, the sign up bonus is applicable only to first time players. The wagering requirements attached to it is 38 times the deposit and bonus sum. To be honest this is steep. It can be used to play 3D slots, Video Poker and Classic games. If you accept the bonus please make sure that you are familiar with the terms and conditions attached to it.

Rewards Program

Fancy a royal title? Castle Casino offers a one-of-a-kind loyalty program. It consists of 5 levels. The first level is ”Squire” and the last level is ”King and Queen. As you work your way up the VIP ladder you’ll receive cash back on losses, raffle entries, reload bonuses, fast payouts and sterling support.  

Customer Support

Support at Castle Casino is on-point. It can be contacted through email or normal mail. It offers a live chat, Tom King, support advisor is ready to answer all your queries. A FAQ gives a brief overview on how to register an account, security, banking options and responsible gaming. Before you contact support please go through it.  

In summary. Castle Casino has been online since 2010. It offers modern day players a cocktail of exquisite live games, a competitive sign up bonus, round the clock support and a fistful of promotions. The not so nice; most of the main pages are in English, the wagering requirements attached to the sign on bonus is very steep (38xd+b) and the operator is not licensed in a white-listed jurisdiction. Otherwise recommended.

More on how we rated this Review.

Bonuses & Promotions

Sign up Bonus

New punters will receive a sign up bonus of 100% up to £250 after the initial £30 deposit is made. Presently the 100% sign-up bonus is manually processed by the cashier team. Normally it takes up to 24 hours before it appears in your account, however it might be sooner.

Friday Frenzy

By participating in Castle Casino’s new Friday Frenzy promotion you’ll receive a 25% bonus on all deposits made this day! For instance, if you deposit £200 your account will credited with an extra £50 free! To claim this bonus you must contact customer service at [email protected]

Receive a free £5 no-deposit bonus

This amount would be given to you just for following Castle Casino on Twitter and if you like the casino’s fan page on Facebook. Once you’ve done this contact [email protected]

Refer a Friend Bonus

For every friend referred you’ll receive £30 to your player account no deposit is needed. All you have to do is just send the username/e-mail address of the referred player to [email protected]

VIP Casino Club

Loyal punters will receive a 25% re-deposit bonus on every deposit made, no regular deposit reloads, exclusive promotions and a dedicated high roller phone number and e-mail address to your account manager.

Banking at Castle Casino

Castle Casino does not offer an array of deposit and withdrawal methods. Those offered are Visa, MasterCard, Neteller, Various UK Debit Cards (Maestro, Electron, Visa, delta Card, Solo and Switch), Skrill (formerly MoneyBookers), Eco Card, ClickandBuy and PaySafeCard.

The minimum deposit amount is $25 and the maximum deposit amount is $2,000 via e-wallets such as Neteller and Skrill.

Deposits can be made in the following currencies: US Dollars, Euros and British Pounds. The site endeavours to process all withdrawals within a period of 48 hours which is excellent. Please note verification documents might be required before a withdrawal is cleared. The maxim amount that can be withdrawn per transaction is $2,000.

Casino Games

Castle Casino’s live table games range from baccarat, blackjack, craps to roulette. The internet casino also offers a decent collection of video pokers, classic and 3D slot games to players who are not interested in live games. 

You can play your favourite table games against smoking live dealers. Live games are streamed from a land-based studio. You can even chat to the dealers if you please. 

Some of the slot machines that can be played are Alien Attack, Good and Evil, Treasure Island and Wonder Wood. If you are  into slot games that offers eye-popping visuals and pin-dropping audio then the site’s 3D slots are a must. Popular titles include Atlantis, Beauty and the Nerd, Cash Hunter, Funky Chicken, Gold Raider, Lost Treasures, Lucky Farmer and many more!

[addtoany]
Exclusive Interview
Robert

Robert Jones

Casino Manager

Read The Interview

Casino Synopsis

Restricted Countries

US players not allowed

Supported Software

Sheriff Gaming and Vig

Supported Currencies

US$, Euro, and GBP

Supported Languages

English

Player Support

E-mail support: [email protected]
Cashier/Billing Support: [email protected]
Suggestions: [email protected]
Promotions: [email protected]
Telephone: +44208 166 9991 open between the hours of 9AM – 5PM GMT
Postal Address
Castle Entertainment Limited,
Ripon House,
Suite 7, 35 Station Lane,
Hornchurch,
Essex
England
RM12 6J

What's Hot & What's Not

  • Live casino dealers from a land-based casino
  • Quality 3D slots games
  • Sterling customer service
  • Pictures of live dealers posted in ''Meet the presenters section''
  • Casino guide
  • US players not allowed
  • Steep wagering requirements for the sign up bonus (38xd+b)
  • Not licensed in white listed jurisdiction
  • Customer support only in English
  • Low withdrawal limits