Interview with Andrew Macfarlane of Comeon Casino

Author: Otto
Last Updated: September 4, 2014
Andrew Macfarlane, Affiliate Manager of Comeon Casino
Andrew Macfarlane of Comeon Casino

Andrew is the chap that looks after the interests of affiliates. He was kind enough to grant us an interview. He gives us a sneak peak as to what goes on behind the scenes at Comeon Casino. Thanks Andrew.

What makes Comeon Casino so competitive?

Our strengths lie in the fact we’re a fun brand that doesn't take itself too seriously. People want to play with us for the good light-hearted feeling they get when they visit the site amongst other things.

In which jurisdiction is Comeon Casino licensed?

We are a casino licensed in Malta but don’t have jurisdiction in regulated markets such as Spain and France.

How many software providers does the site employ and how would you describe the game graphics?

Four – Net Ent, Microgaming, Sheriff and Games OS. Companies such as Net Ent make a special effort to get the graphics perfect on the games so I’d describe them as visually stimulating.

Which games are popular with players and name the customization features in the table games?

 We have a lot of popular slots such as Gonzo’s Quest, Starburst, South Park and many more. There are no real customisations you can make on our table games at present.

Does Comeon have a live casino?

The site has 3 live casino games at present and a live casino adds that extra dimension of excitement with the chance to play with live dealers there on the screen as opposed to just a piece of software.

Which promotional offers are popular with players?

Our Bet Survivor competition is popular as well as the free spins we give out on the latest Net Ent games. We have a lot of unique promos that work well i.e. last month someone won a trip to a castle!

What's Comeon's average payout percentage for all its games?

The payout percentage is roughly around 97% and bets on slots count 100% to unlocking the bonus amounts, which is standard. Some of our other games such as Blackjack contribute only 10% since it’s easier to unlock bonuses on these games.

When a player requests a withdrawal for the first time which verification documents are needed? How long does it take before Comeon replies to an email?

We need PID, POA, CC copies (if used) and/or a bank statement if you are making a withdrawal to bank. They all take less than 24 hours to process with a current average of about 12 hours.

Withdrawals usually take around 12 to 14 hours from when it is requested however the more we get to know you, the faster your withdrawals will be processed Registration at ComeOn! is very simple – provide your basic details and you are all set to play – it will take you less than 3 minutes! Regarding response time, it all depends on the time of day the email was sent and the demand at the time. All I can say is our hard working support staff endeavour to reply to all emails ASAP. Sorry for the clichéd answer but it’s true!

Is there anything you'd like to add we haven't covered?

Our ComeOn! shop. Another reason why we stand out in the industry, our shop lets you buy things such as free spins, casino race tickets and much more with points you can accumulate just by playing!

Are progressive jackpots included in the withdrawal limit? Please elaborate.

No, progressive games are not included in the withdrawal limit. Let's assume a player wins $50,000, this amount will be paid out in full and not in instalments like other online casinos. We pride ourselves in the manner in which we treat our customers. 

Share This Article