Interview with Colin Anderson of Drake Casino

Author: Otto
Last Updated: September 4, 2014
Colin Anderson, Affiliate Manager of Drake Casino
Colin Anderson of Drake Casino

Started in the online gambling industry in 2003, and focused primarily on poker. After a few years of working solely with Poker, I decided to diversify things and moved over into the casino side of things where I have been involved in now for the last 7 years.

Having worked for some of the largest operators in the world like Referback and Unibet, I am looking forward to bringing all I have learned over the years and look forward to working closely with the team at Drake as we continue to build our brand.

Drake Casino is a relatively new operator what makes it so unique?

We’re new but Drake’s management and service team is made up of a number of members who made the English Harbour group of sites (Super Slots, VIP Slots, Millionaire Casino, to name a few) so popular.

What makes us so unique? I think it’s a combination of a few elements. First off, our game lineup is really diverse and entertaining. Whether it’s a cinematic 3D video slot with cutting edge animation or one of our Cash Grab Progressives that features more simple design, there really is something for everyone. Our bonus and loyalty program is really robust and it’s a big reason customers who play with us stay with us.

We also try really hard to develop promotions that people find compelling. Take our 12 Days of Winning promo this past holiday season. Players received a new bonus promotion every day worth between 50% and 200%. It was extremely successful and players wrote in to tell us how much they enjoyed it.

The final element has to be our service team. It’s made up of support professionals who have been helping customers enjoy their Casino experience for years. Each customer support agent has an average of 8 years of experience in the industry.

In which jurisdiction is Drake Casino licensed? Does it afford any player protection?

Drake is licensed in Curacao. While we don’t afford any formal player protection, our players trust our reputation as an honourable group. The EH Group paid out millions in withdrawals to customers when they announced their closure and we share those same values in honouring player’s balances – I feel especially passionate about this topic as I worked in payouts at the time. 

Does the Drake Casino cater to non-bonus players as well and can they earn comp points on selected games?

Everyone who signs up at Drake, non-bonus players included, is invited to join VIP Rewards Plan, a renowned Vegas-style comp program that Drake is the featured site on. Players earn points every time they play for real.

Points can be redeemed instantly for cash on their account, entries into weekly and monthly sweepstakes, or merchandise. Players are promoted up the VIP Plan’s various levels as they accumulate more points and being on a higher level means earning more points faster. 

We see that Drake Casino offers first time players a welcome bonus of $5,000 spread over three consecutive deposits is it popular with players and why?

It’s popular with players because they’re getting a 100% on three deposits, which is extremely good value. So, customers who are new to us may not want to maximize their first deposit bonus to the max $2,000 limit, and will make a smaller deposit to test us out. They can still receive two 100% deposits up to $3,000 (the 2nd will be up to $1,000 and the 3rd up to $2,000). 

Describe the wagering requirements attached to the bonus offer and which games count towards it?

Different bonus types have different rollover requirements attached to them. The 100% bonus on your first three deposits has a 40 time rollover requirement of the deposit and bonus amount before withdrawal. No deposit bonuses which can be earned through winning free spins sweepstakes or free spin bonuses have a 40 time rollover.

Depending on your Drake Level, wagering requirements can be between 10 and 20 times the amount of the deposit and the bonus. Wagering requirements for deposit bonus coupons are 40 times the sum of the deposit plus the bonus, unless otherwise stated. Different game types clear rollover differently also, so for example, all slots will clear rollover at 100% 

How does the Casino's loyalty bonus scheme work?

All customers who sign up with Drake are automatically enrolled in VIP Rewards Plan which earns players rewards points for wagering and can be redeemed for cash, sweepstakes and merchandise right from the start. Once you’ve finished your initial welcome bonus you’ll be graduated to the Drake Club where you’ll earn a 10% reload bonus on all deposits and earn 160 VIP Rewards Plan points for every $100 wagered on slots.

Other games have different earning values and that’s all available on our site. The more you wager, the more points you accumulate and the higher the level you can attain. Our highest level is Diamond at 1,000,000 points where you’ll earn 35% on all deposits and 240 points for every $100 wagered on slots. Remember, our rewards points can be redeemed for cash balance, sweepstakes entries, and merchandise. 

Which game/s are currently popular with players?

a. Mr. Vegas – this is a 3D 5 Reel video slot that features the popular Mr. Vegas character as he charms his way to the hearts of ladies on the casino floor in Vegas. This game is also available for mobile.
b. Safari Sam – this 3D 5 Reel video slot has some really fun elements like wild animal free spins, random wilds, and scatters. This game is also available for mobile.
c. The Vegas Club – this 5 Reel Classic Casino game has great vibes and is part of our Cash Grab network of quick paying progressive jackpots.

How would you describe the graphics and animations of the Betsoft software?

In a word: awesome. In a few words; cutting edge and out of this world. We were really blown away by the cinematic animations and attention to detail that their designers and programmers code their games with. The characters are really great too. You feel like you want to know more about them and explore their world. 

Deposit and withdrawal options that are popular with players from the United States? The minimum and maximum withdrawal amount? How long does it take to clear?

For deposits, customers can use Via, Mastercard, or Amex which are all free and instant. We also offer cash deposit methods like Western Union and Moneygram which are free provided you deposit the $200 minimum for these methods.

For withdrawals, customers have the option of bank wire and cash transfer, such as Western Union and Moneygram. Bank wires can take up to 12 business days to reach accounts, but this is at the long end and rarely takes longer than a week. Our cash methods take between 24 and 48 hours. Usually the first payout takes the longest because we require identification documentation for license compliance but after that we try to process requests within 48 hours on business days. One thing to note is that there is no holding period for withdrawals that you find in some US casinos.

What's the biggest payout/s Drake Casino paid out recently and on which game/s was it.

The biggest payout we had recently was $15,042.27 on Rook’s Revenge, which is a very entertaining 3D 5 Reel slot that is a sequel to Aztec Treasures, another popular game. 

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