Interview with Ambika Zutshi of Everest Casino

Author: Otto
Last Updated: September 4, 2014
Ambika Zutshi, Casino Product Manager, Everest Casino. of Everest Casino
Ambika Zutshi of Everest Casino

Ambika is the lady that ensures that the engine of Everest Casino runs at full capacity. She answered some of our hard-hitting questions very eloquently. Thank You Ambika

We see that Everest Casino is licensed in Gibraltar why is this jurisdiction so popular? In the event a player has a dispute with the casino which procedure/s must he or she follow?

Gibraltar is one of the most reputable jurisdictions in the world. In the event of a dispute, a player should first contact Customer Services who will investigate the matter and do their best to resolve it. In case the player is dissatisfied with the outcome of the investigation, he/she should contact the Gibraltar Gambling Commissioner. This process is detailed in the Everest Casino General Terms & Conditions.

As an internet casino what makes Everest so unique?

We are part of one of the largest, longest-running and most popular group of International Online Gambling Companies. Our company started building and training our team of experienced casino gaming professionals in 1996. Since we began serving casino players in early 1997, our growth has been astonishing. Today, we have an established track record of great service and satisfied customers. Internationally, we handle over $500,000,000 in secure gaming transactions per year, delivering more than 100,000,000 games to players from over 200 countries.

How many casino games does Everest currently offer and which software providers does it use? Which games are popular with players? How would you describe the graphics and animations of the softwares?

Our software provider is Playtech which is the world's largest online gaming software supplier, offering cutting-edge solutions to the industry's leading operators.  We currently offer over 200 casino games and we regularly launch exciting new games every month. Our games our state of the art and our players have access to a continually growing library that includes slot, table and card, fixed odds games and more.

What is the biggest payout the internet casino paid out recently, on which game/s was it and where was the player from?

One of our biggest wins was by a VIP customer from Germany who won nearly $30,000 on Fantastic Four which is a Marvel Jackpot game.

Which security features does Everest Casino use to protect a customer's private and financial information?

At Everest Casino we use secure and tested encryption technology bearing certificates provided by renowned certificate authorities. Sensitive information such as credit card numbers are encrypted and protected using Secure Socket Layer– (SSL) technology. All payments made on our Site are secured, in compliance with the relevant EU rules and regulations.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only authorised Everest employees/contractors are granted access to personally identifiable information. Our employees/contractors are regularly made aware of security best practices within the industry and security audits are carried out on a regular basis. Finally, the servers that store personally identifiable information are in a secure environment.

Does Everest offer first time players a deposit bonus? The minimum amount to qualify for it. How would you describe the wagering requirements attached to this bonus?

Yes, all new players are eligible to a 100% up to $100 welcome bonus. Our players also get an additional $/€50 (or currency equivalent) on their second deposit if they deposit $100 or more. That’s not all, we also give an extra $/€ 100 if they deposit $200 or more on their fifth deposit. That means that all our new players have access to a brilliant welcome package of $/€250!

How does the site's VIP Program work?

We reward our VIP players on the basis of loyalty, level of play and activity. We value our most loyal players beyond everyone else and we offer special benefits such as exclusive VIP promotions, dedicated concierge and speedy withdrawals.

Can you list the deposit and withdrawal options? What is the minimum and maximum deposit amounts? The maximum daily/weekly withdrawal limit? How long does it take before a withdrawal is cleared?

Players can make a deposit at Everest Casino using their debit or credit card, e-wallet, prepaid voucher or via bank transfer. When you open an account we require you to make a minimum deposit of $15 before you can play.

The minimum and maximum withdrawal limits depend on a player’s payment method. In the case of Debit/ Credit cards, the minimum withdrawal limit must be at least £1 or currency equivalent and maximum must be no greater than $/€30,000 or currency equivalent. For full details please refer to Everest Casino General Terms and conditions.

When a player requests a first time withdrawal which verification documents must he/she provide?

Players may be asked to provide us with copies of their Passport / Driving Licence, Government ID, or Photo Identity Card. We ensure we do all we can to make the withdrawal process as quick and straightforward as possible.

How does a first time player register an account?

The registration process is simple and speedy. A new player must fill out their details on our registration page and then download and install our download casino client to start playing. No documents are needed to open an account.

 

 

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