Guts Casino Review Rating Details
Engagement begins with a strong website and Guts Casino succeeds in doing this. Overall the site is clean and easy to navigate. It could be seen as a type of entertainment as opposed to online gambling. The games on offer can be played for free or for real cash.
The software is only available in the ‘Instant Play’. Since it is a new online casino it had its fair share of software glitches so far. Some customers complained that they were automatically logged out whilst busy with a gaming session. Others experienced slow spins, reels that kept on spinning or games not loading. Please note this can happen if you play games that are loaded with high definition 3D graphics. If the developers of Guts can ironed out all the software issues this will be a great site to wager at.
Ben Clemes Head of casino operations at Guts Casino stated that they suspended the use of Sheriff Gaming. The owner of this software was found guilty of money laundering and drug trafficking.
Software and Security Features
One of the first things prospective players look at is the security mechanisms a site has in place. Guts Casino states that it employs the latest SSL (Secure Socket Layer) software to ensure that your private information remains under lock and key at all times. This software is also used by banking institutions across the globe.
Guts Casino has a game library of 800 games from noted developers like Betsoft, Net Entertainment, Microgaming Quickfire, OMI Gaming and IGT.
Of particular interest is its 3D slots games. You can try your luck at games such as Jack Hammer, Jack and the Beanstalk, Gonzo’s Quest, Space Wars, Immortal Romance, Silent Run and Mega Fortune. Coincidentally these games are also on the site’s ‘Hot’ list.
If you are not interested in internet slots you can always bounce over to the table game section. Although it does not offer many table games it does offer a reasonable amount of Blackjack and Roulette variants. Video Poker enthusiasts can play Deuces Wild, Jacks or Better, Aces and Eights and so on.
You can also access the software of Guts Casino from your mobile phone (iPad or iPhone). Popular titles that can be played are Mr Vegas, Gonzo’s Quest, Blackjack, Thunderstruck, Jack Hammer and Tomb Raider.
New customers are offered a competitive deposit bonus of up to €300 plus 100 free spins to wager on Starburst! This bonus is divided into four consecutive deposits.
The first deposit bonus is a match of 100% up to €100 plus 25 free spins. Before you can claim this bonus you must enter the bonus code GUTSB1 first. The bonus will be unlocked once you have deposited a minimum amount of €20. The good news is that the bonus is not ‘sticky’. Once you’ve completed the playthrough attached to it, it can be cashed out.
The promotions at Guts Casino are made up of first deposit bonuses coupled with free spins followed by weekly free spins and a VIP program. Like any other online gambling site it rewards its players with incentives such as free spins and alternative bonuses based on wagering activity. Strictly speaking it upholds a policy of the ‘more you play the more we pay’. We suggest you sign up for the site’s newsletter which will keep you posted pertaining to its latest promotional offers and events.
Guts Casino offers all new players a deposit bonus of up to €300 plus 100 free spins. We already mentioned that this bonus comprises of three deposits. The first bonus is 100% up to €100 plus 25 free spins. The wagering requirements attached to it is 35 times the bonus.
This is how it works. Ben deposits €100, Guts Casino credits his account with an additional €100 (100% match bonus). Before he can make a withdrawal he must stake 35x€100=€3,500. Games that count 100% towards the clearing of this bonus are all slots and other games.
*Games that count 75% towards the completion of the wagering requirements are all games under the ‘Classic Slots’ tab. Table and video poker games do not count towards the wagering requirements. In other words you cannot use the bonus to play this games. If you do so the bonus will be cancelled immediately.
If you enjoy playing progressive games you’ve come to the right place! Guts Casino offers 30 plus progressive jackpots that offers life changing payouts. At the time of writing this review the following games offered payouts of more than $1 million: Mega Moolah, Mega Moolah Isis, Hall of Gods and Arabian Nights.
Guts Casino offers a decent amount of deposit and withdrawal options. The casino endeavours to process all withdrawals as quickly as possible. However, if you request a withdrawal through Bank Transfer it can take 3 to 6 business days before it is cleared.
If you use Moneybookers as a withdrawal option your request will be approved and sent for processing within 1-2 hours.
If you don’t accept any bonuses the minimum deposit and withdrawal amount is €10. The maximum withdrawal limit per transaction is €2,000.
For every withdrawal you will be charged a fee of €2,50. If you request a withdrawal of more than €2,300 you must provide the following documents: Your passport or national identity card. Drivers license accompanied with a utility bill (gas, telephone or insurance), bank or credit card statement which is less than 3 months old.
The customer support at Guts Casino is contactable through live chat, telephone and an online e-mail form that must be filled in. For more information on its support just click on the ‘Help’ button in the right hand column of the site. Once you have clicked on it you will see various icons such as security, how to deposit, rules, faqs etcetera.
We even contacted the site’s customer support and waited a couple of minutes before one of their support staff pitched. By the way we were number one in the que. If one compares its live chat support to that of other online casinos Guts needs to sharpen up in this department. Otherwise ‘Michael’ was helpful and friendly.
Guts Casino states that its Random Number Generator (RNG) is tested for transparency by Sun Microsystems and Technical Systems testing (TST). We could not find any audit report listed on its website which indicates the latest payout percentage for all its games.