Jack Gold Casino Review

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  • Credibility
  • Bonus & Wagering
  • Payout Percentage
  • Customer Support
  • Licensing
Overall Rating : (0/5)
Welcome Bonus
Deposit Bonus100% -> $€£1000
Free SpinsNone
Wagering Requirements : 20xd+b
Bonus CashableNo
Min Deposit£10, €12, $15, R120

Please Note

Jack Gold no longer accepts bets.

South African Jurisdiction

Players from South Africa are accepted but are not allowed to play the Microgaming games. Microgaming software no longer accepts players from this country.

Progressive Jackpots

Progressive wins are paid out in full and not in installments.

”Jack Gold is a safe and user friendly site that can be accessed from multiple platforms. It offers a competitive sign up bonus, a live dealer casino and the best value for players with its unique and entertaining promotions.”

I’m quite impressed with Jack Gold Casino. The site is slick and it is licensed in a very reputable jurisdiction, the Isle of Man. The site can be accessed from your PC, mobile, tablet or Television. From an entertainment perspective, Jack Gold uses various software providers like Realistic Games, Microgaming, NextGen Gaming and Evolution Gaming (Live Dealer Casino) to power its gaming suite. 

Its game library is divided into video slots (3 and 5 reels), table games (Blackjack and European Roulette), video poker and progressive jackpots. Just for good measure Jack Gold even throws in a live dealer casino! Here you can play your favourite table games like Baccarat, Blackjack and Roulette against a bevy of live dealers. I might add, the live dealers are hot but don’t let this distract you. The live dealer games displays a table outlining the various game features such as the amount of decks used, bet limits, RTP (Return to Player) and device availability. 

Deposit Bonus and Wagering Requirements

First time customers will receive a lucrative deposit bonus up to £1,000 strung out over 5 deposits. The first deposit bonus is a 100% ‘Top Up Bonus ‘up to £150. To qualify for it you must deposit £10. Keep in mind that any ‘free money’ has a set of wagering requirements attached to it that must be cleared first before a withdrawal is permitted. In this case you must stake the deposit and the bonus sum 25 times. Games that count 100% towards the completion of the wagering requirements are Slots and Casino Hold’Em games. Unfortunately this bonus cannot be used to play progressive jackpots.

What can regular depositors expect? Jack Gold is flushed with all kinds of promotional offers that will suit any player’s palate! Every Wednesday the site offers cash back on losses, a pre-weekend bonus as well as weekend bonuses. When you click on ”Rewards” you’ll see the various incentives offered to regular depositors. If you’re lucky you might just be the proud new owner of an iPad Mini.

Responsible Gaming

In line with the Isle’s of man’s stringent gaming policy, Jack Gold Casino is a staunch supporter of responsible gambling. The site allows you to keep track of your past transactions, limit your deposit and session limits and a self-exclusion option is available to problem gamblers.  

Customer Support

Customer support at Jack Gold Casino is satisfactory. It can be contacted round the clock through email, live chat, telephone or snail mail. I tested the site’s live chat support and spoke to a lady named ‘Sarah’. Not only was she friendly but very professional too. If the rest of the support team is like Sarah, Jack Gold is definitely going places!

Jack Gold has a Facebook presence with several Facebook promotions on the go. A ”Help” section addresses questions on how to create an account, deposit and withdrawal methods, games and technical help. I suggest you go through it before you contact customer support.

In summary. Jack Gold employs a superior gaming network. This means that you will have access to more games, a live casino, mobile gaming and tournaments. The live streaming option allows you to enjoy the games like never before be it on your mobile device or desktop.

More on how we rated this Review.

Bonuses & Promotions

Aside from the deposit bonus to new players, regular depositors will be treated to weekly and weekend promotions. They offer cash back incentives based on wagering activity. 

Welcome Bonus: Only new players can qualify for the deposit bonus. It’s divided into 5 consecutive bonuses. The first bonus is a match bonus of 100% up to £150. The second 100% up to £100. The third 50% match up to £250. The fourth a 50% match up to £250 and the fifth 50% up to up to £250. To qualify for any bonus you must deposit at least £10.

Prospectors Monthly: Between the 1st and 7th of each month active players will receive a match bonus of 100% up to £100 on their first deposit.

Weekend Bullion: Every Friday a match bonus of 50% up to £25 is given and on Saturdays a 100% match bonus up to £50.

The Golden Hour 

This promotion is only available on Sundays. For every £50 staked a bonus of £5 will be given. 

Banking at Jack Gold Casino

Jack Gold Casino accepts the following deposit and withdrawal options: Visa Debit, Visa Credit, MasterCard Credit, MasterCard Debit and Maestro. Presently it does not offer any e-wallets but states on its website that Moneybookers, Neteller and Ukash will be available soon.

The following currencies are accepted: Australian, US Dollars, Canadian Dollars, Euros, Great British Pounds, New Zealand Dollars, Swedish Krona and ZAR.

Before you can wager at this casino you must deposit a minimum amount of £10. If you click on the link ”Help” and then on ”Cashier Help” you’ll see the maximum deposit and withdrawal amounts in the various currencies. All withdrawals are processed within two to five business days. The minimum amount per transaction that can be withdrawn is £10.

When you request a withdrawal for the first you’ll be asked to provide the following documents for electronic verification:

ID Book or Passport, Drivers license or Armed Forces Identification Card. However, Jack Gold can also request that your verify your address, request a building society or credit card statement or utility bill. You must also provide the casino with a copy of your credit card (front and back).

Casino Games

Jack Gold Casino does not offer many games. Its game library consists of slots, progressive jackpots, table games and a live dealer casino.

The graphics of the slot games are on par with those offered at land-based casinos. They’re awash with colourful animations and pin-dropping audio. A brief overview of each game is given outlining the minimum and maximum bet, bonus rounds, free spins and RTP. You can also play the various slot games for free or for real cash. 

The live dealer casino is powered by Evolution Gaming. Games like Baccarat, Blackjack, Hold’Em Poker and Roulette can be played against live dealers. At this stage Baccarat boasts an average return of 98% to the player which is good. 

Microgaming software offers progressive jackpots, video slots and video poker. Popular titles include Mega Moolah, Cash Splash, Major Millions, Tomb Raider, Avalon, Thunderstruck II,  Aces and Faces and Jacks or Better.  

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Casino Synopsis

Restricted Countries

Belgium, Cayman Islands, Denmark, France, Hong Kong, Iran, Iraq, Italy, Japan, Korea, Poland, Saudi Arabia, Turkey, United States of America, Holy See (Vatican City State)

Supported Software

Microgaming

Supported Currencies

US$, CAD, AU$, Euro, GBP, ZAR, and SEK

Supported Languages

English

Player Support

E-mail: [email protected]

Live Chat (8.00 to 22.00 UTC Monday to Sunday)

Telephone: 0333 240 9088 (Free from UK Mobiles)

+44 203 005 8802 (1000 to 22.00 Monday to Friday)

Mail

Customer service Department
Clinch’s House
Long Street
Douglas
Isle of Man IM99 1RZ

What's Hot & What's Not

  • Mobile and Live Dealer Casino
  • Huge progressive jackpots
  • 5-Stage deposit bonus up to £1,000
  • Licensed in the Isle of Man
  • Software Certified by TST
  • Players from the United States are not accepted