Interview with Shenaly Amin of Leo Vegas Casino

Author: Otto
Last Updated: September 4, 2014
Shenaly Amin, Affiliate Manager of Leo Vegas Casino
Shenaly Amin of Leo Vegas Casino

I started working in the online casino industry in 2008 after working in the world of brand marketing for a year. I joined the industry keen to learn about the online business and ever changing online market. Since joining the industry I have had the opportunity to work with a few online gaming companies including InterPartners and MoneyGaming. I have recently joined the team at LeoVegas to head up the UK Affiliate channel. I am excited to be working with a great brand and the best mobile product currently available.

What do players like about Leo Vegas Casino? How long has the casino been online, in which jurisdiction is it licensed?

The Casino was released in January 2012 and is licensed in Malta (LGA) which is a white listed jurisdiction since Malta is a country within the EEA.

Leo Vegas has made its success through offering a superior mobile product, second to none. Speed is an important word that runs as a thread through all aspects of the Leo Vegas customer experience – fast uploading of the games, fast support, fast payments and fast deposits. This together with hundreds of popular games both in the mobile and on the web has made Leo Vegas the fastest growing casino of all time in Europe.

We see that Leo Vegas employs numerous software providers, any particular reason for this?

We like to offer a vast selection of games which encompass some of the best titles from each software provider. This enables us to accommodate for all types of players.

How many casino games does the site offer, which games are currently popular with players?

The site offers over 200 games from various software providers. The most popular game is Starburst (Netent).

How would you describe the site's promotional offers? Does it offer a VIP program?

The welcome bonus on offer is one of the best around, not only do players get a bonus on their first four deposits, they also get 200 free spins. As soon as a player registers an account, he/she automatically becomes part of our VIP programme, each time they play with real cash, they move up the levels of our program and earn rewards.

Most online casinos now have live dealer games in their arsenal, tell us more about the site's Live Casino?

Leo Vegas is offering Live Casino from Evolution Gaming which is considered as #1 in Live Casino – Leo Vegas also offers Live Casino to Smartphones and Tablets – and was the first casino to do so – and maybe still is.

How does Leo Vegas stay ahead of its competition in a very crowded market place?

Leo Vegas has a team of developers who will never rest or set at ease. They are continuously upgrading the software which has been about 18 months ahead of all competition since the release. The great thing about Leo Vegas is that they are offering a really good web casino and an outstanding Mobile Casino.

The Casino was built as a Mobile Casino and not a Web Casino that was pushed into a mobile market. Players sign up from the web and the value is created through the mobile product, making the Lifetime value extended to its fullest – customers stick to Leo once they've tried it.

What's the weekly/monthly withdrawal amount? How long does it usually take before a withdrawal is processed?

You may withdraw any amount up to the "available to withdraw" balance in your LeoVegas Member account by issuing LeoVegas with a valid notice of withdrawal on the website. To free your member account balance and withdraw all your funds, you must first cancel any bets or other actions that you have made that remain outstanding.

For your protection in any twenty-four hour period, you may only withdraw the maximum amount of £4000 unless a larger amount has been agreed with LeoVegas, the same policy applies for amounts over £20,000 per month. Payment takes 1-5 days to reach your account dependant on payment method. The documents required include a form of ID (passport/driver license etc), a copy of all debit/credit cards used to deposit at the casino, a bill or invoice as proof of address and a scanned copy of a bank statement to confirm bank details. 

Any online casino will tell you that security is key. Which security measures does Leo Vegas employ to protect a player's personal information?

Security is definatley of upmost importance. At LeoVegas, we encrypt all data and all passwords are stored securely to make sure all personal information is safe.

What's the site's average payout percentage for all its games?

To ensure transparency is the software of the casino regularly audited? The average payout percentage for most of our games is 96%. The casino is regulated by the Lotteries and Gaming Authority which means it is audited on a regular basis.

How do first time players register an account and do they claim the deposit bonus? Is the bonus cashable?

Our sign up process is one of the quickest and easiest they will come across. All they need do is click here and register their details. Upon registration they will receive 20 free spins and a further 180 free spins when they make their first deposit. Upon the players first deposit, we will match the funds in their account and they will be able to play straight away. Players will receive a bonus on their first 4 deposits, with the chance of scooping up £700. Funds cannot be withdrawn until they are wagered 35 times.

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