Supercasino Review

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  • Credibility
  • Bonus & Wagering
  • Payout Percentage
  • Customer Support
  • Licensing
Overall Rating : (2/5)
Welcome Bonus
Deposit Bonus100% -> $€£200
Free SpinsNone
Wagering Requirements : 25xd+b
Bonus CashableYes
Min Deposit£10

Please Note
Progressive Wins

If you manage a progressive jackpot win of £100,000, you will be paid out in installments of £20,000 per month until you are paid in full. One would expect a casino of this stature to payout all progressive winnings in one lump sum.

No Betting Limits Deposit Bonus

Let us assume you deposit £100 in return you'll receive a match bonus of £100. There are no betting limits attached to this bonus. You can wager the entire amount on 1 spin if you feel like it.

Low Risk Bets

Only low risk bets are restricted. Low risk roulette bets will not count towards wagering. It is defined as any bet spread combination on roulette games covering 25 or more (25-37 spots) of the 37 unique number spots on the table. In other words if you bet on Red and Black you are covering 36 out of the 37 possible outcomes.

I must admit I was a bit overwhelmed when I visited Supercasino for the first time. The operator comes across as extremely busy since it is flushed with a ton of promotional offers featuring a live casino, mobile betting and casino games that will knock your socks off. It is also a subsidiary of NetPlayTV Plc, a company listed on the London Stock Exchange and a proud sponsor of Big Brother UK.

Before I get into the gist of this review I’d like to point out that Supercasino only accepts punters from mainland Britain. It uses Playtech and NetPlayTV softwares to power its gaming platform. British punters can wager in a safe and secure environment.

Let’s start with the Playtech games. You can play a nice variety of video slots that includes the ever popular Marvel Slot games, a delectable table and card game variety, progressive jackpots, video poker, Arcade and Asian Games. These games can only be played in the ‘Instant Play’ and suitable to Mac users as well. Before you register an account please ensure that the latest Adobe Flash Player plugin is installed onto your computer. The game graphics of the Playtech software are sharp plus each game comes with its own customization features, bonus rounds, free spins, wilds and scatters. 

The mainstay of Supercasino is its live games. The operator is well-advertised on UK television and has a very strong presence in this market. You can play games like Blackjack, Baccarat and Roulette against live dealers. I might add some of the live dealers are quite good looking. Of the live casino games Roulette is by far the most popular and the jewel in Supercasino’s crown. All live games are streamed from the site’s live studio which is based in London. The site even gives a short write up about each presenter and game rules! The live software interface allows you to interact with the dealers and fellow players. 

Deposit Bonus and Wagering Requirements

Supercasino offers a fistful of promotions to new and regular players. First time customers will receive a deposit bonus of 100% up to £200. To qualify for the bonus you must deposit £10 or more. Before you can cash out your winnings associated with the bonus you must turn over the sum of the deposit and the bonus 25 times (50xb). Games that count 100% towards the completion of the play-through requirements are all other Roulette, Slots and Instant Win Games. Aside for its welcome bonus to new players regular players will be spoiled with all kinds of cash back incentives and a sterling VIP program. 

Responsible Gaming

Since it is licensed in Alderney it values responsible gambling. If you are one of those players that tends to wager above your financial means, you can self-exclude yourself from the casino for a certain period to indefinite. The site even allows you to set your own deposit and session limits.

Customer Support

Customer support can be contacted around the clock through live chat, telephone or snail mail. The most convenient way to contact the casino is through live chat or email. It normally takes a couple of minutes before a live chat operator appears. A FAQs answers basic questions asked about the site’s software, security, registrations, deposit and withdrawal options.

In summary. Supercasino is more than just an online casino. Its gaming interface is backed by award winning software, dedicated customer support and convenient payment solutions. It ranks as one of the industry’s most respected gaming sites. Of late there have been complaints about poor customer service and slow payouts. Caution is advised.

More on how we rated this Review.

Bonuses & Promotions

One of the first things that caught my eye is the amount of promotions Supercasino has on the go. I’m beginning to think it is beginning to live up to its namesake. 

Welcome Bonus: New players are entitled to a match bonus of 100% up to a maximum of £200. This bonus compares well to industry standards and will appeal to players from all walks of life. 

The site also offers new registrants daily and weekly bonuses on selected slot games. You could also win free flight vouchers to the following European cities: Amsterdam, Berlin, Copenhagen, Dublin, Malaga, Milan, Paris and Nice.

Weekly Roulette Tournaments: If you are an avid Roulette player you can test your skills against other players. Each tournament will have its own respective cash prize. You will also receive points for every pound you wager! 

VIP Program: Supercasino’s VIP program is divided into four distinct levels. It starts off with Bronze, Silver, Gold and Platinum. Regular players can earn loyalty points every time they wager. The loyalty points scheme works on a sliding scale beginning with Red (100 : £1), Bronze (80 : £1), Silver (70 : £1), Gold (60 : £1), Platinum (50 : £1). Loyalty points can be converted to cash. As you climb the VIP ladder you will receive additional perks such as the VIP manager’s 24/7 mobile number, special promotions and faster withdrawals. 

We suggest you sign up for the site’s newsletter. It will keep you posted with regard to its latest promotional offers and new game releases.

Banking at Supercasino

You can fund your account with one of the following deposit methods: credit and debit cards (Visa Electron, Maestro UK, MasterCard, Delta, Solo), e-wallets such as Neteller and Moneybookers (Skrill).

Deposits can be made in British Pounds, US Dollars or Euros.

The minimum deposit amount is £10 and the maximum deposit amount per transaction is £3,000. You are not allowed to make multiple transactions that are more than £3,000. 

The following withdrawal methods can be used: Visa, Visa Electron, Delta, Maestro, Neteller, PayPal and Skrill. The minimum amount that can be withdrawn is £20. You can withdraw up to £5,000 per transaction. Penny pinchers should note that an admin fee of £1.50 per transaction will be charged for withdrawals lower than £20.

Withdrawal requests can take anything from 72 hours up to 3 to 5 working days.

Casino Games

When it comes to live TV games, Supercasino raises the bar. Live Roulette games are broadcasted from the site’s studio in London on Sky Channel 862 and Channel 5 from Mondays to Sundays.

If you like to get in on the action and in pursuit of a live casino experience without ”being there” than the live dealer casino is just for you. You can play your favourite table games such as Baccarat, Blackjack and Roulette against a bevy of gorgeous dealers. You can even chat to the dealers and fellow players. 

It’s not only about live dealer and live TV games at Supercasino. We regard the site as a holistic internet casino since it also offers a decent variety of Playtech games.

You can play video slots (20, 25, 30 payline varieties), video pokers, progressive jackpot slots, table and card games, Arcade and Asian games.  

On average Marvel Slots’ second and smallest jackpots pay out many times per week. Supercasino did not have a big progressive payout for quite some time. Unique is the ability to win a lot of cash from just one qualifying spin. Progressives are different from most games. The Marvel Slots progressives are easily the most popular since each game has four separate jackpots. Each can be won from any spin – even from a 1p spin! Popular titles include The Incredible Hulk, The Fantastic Four, Blade, X-Men, Iron Man 2, Captain America and Thor.

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Casino Synopsis

Restricted Countries

Malta, Turkey, Portugal, Turkey, United States

Supported Software

Playtech

Supported Currencies

US$, Euro, and GBP

Supported Languages

English

Player Support

E-mail: [email protected]

Telephone: 0800 1984 777 or 0148 1200 915

Live Chat 

Snail Mail

NetPlay TV Group Limited
PO Box 356
St Peter Port
Guernsey
GY1 3XQ

 

What's Hot & What's Not

  • Live Casino and Mobile Gaming
  • SMS betting
  • Numerous promotions that offer cash back incentives
  • Listed on London Stock Exchange
  • Progressive jackpots offer 6-figure payouts
  • No certified audited payouts listed on website