Interview with Erik Hedberg of Thrills Casino

Author: Otto
Last Updated: September 4, 2014
Erik Hedberg, Affiliate Manager of Thrills Casino
Erik Hedberg of Thrills Casino

I have been in to gambling since I was a kid. I started working in the online industry almost 10 years ago as an affiliate manager, after a slightly unsuccessful career as a poker player, and I haven’t looked back since.

What makes Thrills Casino.com so unique? How long has the site been in operation now and where is it licensed?

Thrills is just a very stylish and user focused casino. We launched in December last year and our mantra is always to have the player in focus. We have a very experienced support team, fast payment and fun promotions.

We are fully Licensed by the Maltese LGA.

Can you tell us more about the casinos' promotions and how it intends to retain loyal depositors? Does it offer a VIP Program? If so, how does it work?

First we offer a very generous signup offer where players get not just a deposit bonus on their first 2 deposits, they also get 50 Freespins on their first deposit, and the good thing is that the money players win from the freespins are real cash they can cash out anytime they want. We don't have a VIP program, but we have a constant stream of offers, rewards and competitions for our loyal players.

How many software providers does it employ and tell us which game/s (list 3) are popular with players and why?

We have over 400 games from all the best providers such as NetEnt, Microgaming, Nynx, Play n' Go, Evolution just to name a few. The most popular games we see right now are Starburst, Gonzos Quest and Twin Spins. They all come with cool features such as Avalanche and Sticky Expanding wilds that our users seem to love.

Which security features does the site use to protect as player's private details?

With our License we had to prove that we had a completely secure system. Where we have functionality and a well trained security team that constantly monitor any kind of activity that goes on on the site.

How would you describe the wagering requirements (50xb) attached to the deposit bonus of 100% up to €200; steep or in line with industry standards? Can it be used to play progressive games and table games?

It is pretty much in line with what is offered in the industry, and the wager requirement is only on the bonus amount so a player does not get his money tied up just because he choose to a larger deposit. Bonuses can be cleared on all our slot machines.

What's the biggest amount/s Thrills Casino paid out recently, on which games was it and where was the player from?

Last month we had a lucky Norwegian player who had an amazing round on Gonzo's Quest and walked away with over €40,000.

What's the site's payout percentage for its games. Is its RNG regularly audited for transparency and by which firm?

Our Pay % is controlled by the software providers and usually is around 97%, this is constantly audited by firms such as PWC.

Which withdrawal methods are popular with players? What's the maximum withdrawal amount and how long does it take before a withdrawal is cleared?

We offer all the popular withdrawal methods such as Bank, Credit card, Neteller and Skrill. We have no maximum level and deposits are usually dealt within a few hours.

Does Thrills Casino have a responsible gaming program in place? How does it work?

We of course offer a responsible gaming solution for our players. All they need to do is to contact our support with their request and then it is dealt with immediately.

If there's anything we haven't covered in this interview and you'd like to add something more, please do so.

Even though Thrills is the new kid on the block the team behind it comes with a great deal of experience. Almost all of us have many years of experience from the online casino industry and are very dedicated to make Thrills the most player friendly brand out there.

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